Thanks Sara! I’ll reach out off thread. I’m running some reports so as soon as they get done, I can give provide you the full picture.
Thanks! JENNIFER NESPOLA Senior Deliverability Specialist, Zeta Global t. 615.393.6712 | m. 814.883.4048 | e. jla...@zetaglobal.com<mailto:jla...@zetaglobal.com> a. 65 Network Drive Burlington, MA 01803 From: Sara Roper [mailto:sara.ro...@returnpath.com] Sent: Friday, December 22, 2017 11:39 AM To: Jennifer Nespola Lantz <jla...@zetaglobal.com> Cc: Matt Vernhout <zvernh...@gmail.com>; mailop@mailop.org Subject: Re: [mailop] RP Certification and MSFT Jennifer, I think we (Return Path) would need some specifics (client/IPs) in order to take a look to see what may be happening. Feel free to CC me with your email in :) Regards, Sara On Fri, Dec 22, 2017 at 9:19 AM, Jennifer Nespola Lantz <jla...@zetaglobal.com<mailto:jla...@zetaglobal.com>> wrote: Thank you! I'll reach out to our contact today. ________________________________ From: Matt Vernhout <zvernh...@gmail.com<mailto:zvernh...@gmail.com>> Sent: Friday, December 22, 2017 10:43:10 AM To: Jennifer Nespola Lantz Cc: mailop@mailop.org<mailto:mailop@mailop.org> Subject: Re: [mailop] RP Certification and MSFT Jennifer, You should escalate to ReturnPath as you’re paying them for a service to help with you’re Deliverability via their certification program. If the program isn’t working the way it’s intended, I’d say that’s the place to start asking questions. ~ Matt On Dec 22, 2017, at 10:13, Jennifer Nespola Lantz <jla...@zetaglobal.com<mailto:jla...@zetaglobal.com>> wrote: Hi All, We have a client that is currently certified under the RP certification program. We’ve noticed that inboxing is still down somewhat compared to before when they were certified under the old servers. Our client currently employs engagement targeting and is running a touch governance program to customize cadence based on engagement. Knowing that certification only overrides some filtering and rate limiting and reputation plays a huge factor, is anyone else experiencing issues with inboxing on certified clients with the recent MSFT issues/changes at play? I wasn’t sure if the new filtering gave certification the same weight as the system did before the recent changes or if this is a separate ticket I need to escalate with MSFT. Thanks for your time and happy holidays!! JENNIFER NESPOLA Senior Deliverability Specialist t. 615.393.6712<tel:(615)%20393-6712> | m. 814.883.4048<tel:(814)%20883-4048> | e. jla...@zetaglobal.com<mailto:jla...@zetaglobal.com> a. 65 Network Drive Burlington, MA 01803 <image001.png> www.zetaglobal.com<https://na01.safelinks.protection.outlook.com/?url=http%3A%2F%2Fwww.zetaglobal.com%2F&data=02%7C01%7CJLantz%40zetaglobal.com%7C9330a2f4cb9d418b22c008d54952b65e%7C47049324c4984be5acf70154448a1107%7C1%7C0%7C636495541960748790&sdata=pSiJSycMiK1yf0ICcBEMjFXRpGOFURMnyf9tQKAJ9Mg%3D&reserved=0> This message contains information which may be confidential and privileged. Unless you are the addressee (or authorized to receive for the addressee), you may not use, copy or disclose to anyone the message or any information contained in the message. If you have received the message in error, please advise the sender by reply e-mail, and delete the message. E-mail transmission cannot be guaranteed to be secure or without error as information could be intercepted, corrupted, lost, destroyed, arrive late or incomplete, or contain viruses. The sender therefore does not accept liability for any errors or omissions in the contents of this message which arise as a result of e-mail transmission. If verification is required, please request a hard-copy version. _______________________________________________ mailop mailing list mailop@mailop.org<mailto:mailop@mailop.org> https://chilli.nosignal.org/cgi-bin/mailman/listinfo/mailop<https://na01.safelinks.protection.outlook.com/?url=https%3A%2F%2Fchilli.nosignal.org%2Fcgi-bin%2Fmailman%2Flistinfo%2Fmailop&data=02%7C01%7CJLantz%40zetaglobal.com%7C9330a2f4cb9d418b22c008d54952b65e%7C47049324c4984be5acf70154448a1107%7C1%7C0%7C636495541960748790&sdata=PaaI00BPWDq5oL4IWcgWqkw%2BRTGyE10Wu5FMzkqJmSs%3D&reserved=0> _______________________________________________ mailop mailing list mailop@mailop.org<mailto:mailop@mailop.org> https://chilli.nosignal.org/cgi-bin/mailman/listinfo/mailop<https://na01.safelinks.protection.outlook.com/?url=https%3A%2F%2Fchilli.nosignal.org%2Fcgi-bin%2Fmailman%2Flistinfo%2Fmailop&data=02%7C01%7CJLantz%40zetaglobal.com%7Ce920c9bce6114b9bd2ec08d5495a8c83%7C47049324c4984be5acf70154448a1107%7C1%7C0%7C636495575621110147&sdata=ZOFsLWsuQBOGuiTR44%2FJouiC4Vqvf8%2F96kRxbmI10qk%3D&reserved=0> -- Sara Roper, CISSP, GLEG Senior Director, Certification | Return Path 303-999-3155 (o) | 303-653-1484 (m) sara.ro...@returnpath.com<mailto:sara.ro...@returnpath.com> www.linkedin.com/in/sara-roper-cissp-6041b2b<https://na01.safelinks.protection.outlook.com/?url=http%3A%2F%2Fwww.linkedin.com%2Fin%2Fsara-roper-cissp-6041b2b&data=02%7C01%7CJLantz%40zetaglobal.com%7Ce920c9bce6114b9bd2ec08d5495a8c83%7C47049324c4984be5acf70154448a1107%7C1%7C0%7C636495575621110147&sdata=xk920NalHyK9mSNS1XlR8Fx6pAsEfzRQSr328%2BZuGJA%3D&reserved=0>
_______________________________________________ mailop mailing list mailop@mailop.org https://chilli.nosignal.org/cgi-bin/mailman/listinfo/mailop
