Hi Michael,

I have a question regarding our inbox placement with Microsoft owned
 domains, in particular Hotmail that I hope you can assist me with.

We are sending pharma educational content strictly to healthcare
practitioners whom have opted in. The SNDS report indicates a lot of red in
spite of low complaints and no spam traps.

For the last week I've instructed the marketing manage to concentrate
sending to engaged contacts only on the sending IP, which is 168.245.17.146
.

My question to you is what can be done to essentially educate Smart Screen
that our content, though containing medical jargon is acceptable to the end
user and to place it into the inbox, and how many days of clean sending
will it take to see changes in SNDS?

I will greatly appreciate your assistance in this matter.

Many thanks,

Chris Truitt
Deliverability Manager
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