Hello,

Any idea what the impact of turning on the return-path for autoresponders
would be? Colleagues tell me that the hosted mail service (Proofpoint)
tells their clients not to use a return-path address for autoresponders
because this is the RFC-correct way to do it. We could probably get them to
make an exception here, but I'm curious if there is any real world impact
to that.

I agree that my customer should ultimately set up DKIM before we set them
to DMARC p=reject. They will, but they are an insurance company with an
attitude of great caution around change, so it will take a while. It took
us about 6 weeks to get them permissions and approvals through their change
management process to fix their SPF record, so I was hoping to improve
those results while they work on getting DKIM set up.

Thanks, everyone!


Thanks,

Autumn Tyr-Salvia
tyrsalvia@gmail
atyrsalvia@agari

On Mon, Jun 5, 2017 at 2:20 PM, Laura Atkins <la...@wordtothewise.com>
wrote:

>
>
>
> On Jun 5, 2017, at 1:41 PM, Philip Paeps <phi...@trouble.is> wrote:
>
> On 2017-06-05 13:32:59 (-0700), Autumn Tyr-Salvia <tyrsal...@gmail.com>
> wrote:
>
> A customer of mine is trying to get DMARC set up on a given domain, and
> has set up aligned SPF on their corporate mail server. Unfortunately, we're
> seeing an issue, and I'm looking for advice on a resolution.
>
> When someone sets up an out of office autoresponder on the corporate mail
> server, those messages are not configured to use a return-path address. My
> understanding is that this is the RFC-correct way to do that.
>
> Unfortunately, when you do that, SPF evaluation then defaults to the HELO
> domain. Since this customer is using a hosted email service provider, the
> HELO domain belongs to their email provider and not them, which in turn
> kills their alignment. Thus, DMARC failures on all autoresponders.
>
> Thoughts on the best resolution for something like this?
>
>
> I’d go for an aligned DKIM signature. Or use an actual return-path for the
> bounces.
>
> Put the mail provider's HELO names in your SPF record?  The SPF record
> should list all the mail servers that send mail on behalf of a domain.
>
>
> That’s not going to help as it’s not in the same organizational space as
> the 5322.from.
>
> laura
>
>
> --
> Having an Email Crisis?  800 823-9674 <(800)%20823-9674>
>
> Laura Atkins
> Word to the Wise
> la...@wordtothewise.com
> (650) 437-0741
>
> Email Delivery Blog: http://wordtothewise.com/blog
>
>
>
>
>
>
>
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