> We've suddenly had a couple of reports from users about people sending
> to them (e.g. sending from a remote service to our servers) failing and
> bouncing with the error message:
> 
> Certificate rejected over TLS. (unknown protocol)

Just to update with more information.

So it turns out we'd actually encountered this problem before (Oct
2015), and had put a work around in place at the time. It appears that
us.af.mil servers were having problems connecting to our postfix
instances and at the time couldn't work out what the obvious reason was
so I had added this to our postfix config.

main.cf
...
# Disable starttls for some problematic hosts
smtpd_discard_ehlo_keyword_address_maps =
cidr:/etc/postfix/access_client-helo_keyword.cidr

access_client-helo_keyword.cidr
# us.af.mil has TLS problems. IPs taken from SPF record (e.g. dig
us.af.mil TXT)
132.3.0.0/16 starttls
...
131.15.70.0/24 starttls

It appears recently they must have added additional servers, since their
SPF records have changed. Adding these:

+131.9.253.0/24 starttls
+131.27.1.0/24 starttls

Fixed the problem.

Ideally I'd like to actually work out what's causing the sending servers
to fail with our TLS configuration, but it's a bit of work I haven't had
time for, thus this work around for now.

-- 
Rob Mueller
r...@fastmail.fm

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