It’s a known issue, but the fix hit some snags.
Confirmed that if you see exactly this error (“5.4.0”, no secondary code, no 
reason text) that treating it as a 4xx is ok.

The devs are working as quickly as they can to get the fix deployed.
Sorry for the inconvenience.

Aloha,
Michael.
--
Michael J Wise | Microsoft | Spam Analysis | "Your Spam Specimen Has Been 
Processed." | Got the Junk Mail Reporting 
Tool<http://www.microsoft.com/en-us/download/details.aspx?id=18275> ?

From: mailop [mailto:mailop-boun...@mailop.org] On Behalf Of Luke Martinez via 
mailop
Sent: Wednesday, March 30, 2016 2:05 PM
To: Joel Beckham <j...@bombbomb.com>
Cc: Josh Nason <jna...@dyn.com>; mailop <mailop@mailop.org>
Subject: Re: [mailop] Still seeing Microsoft 5.4.0 issues?

We are still seeing some.

On Wed, Mar 30, 2016 at 2:53 PM, Joel Beckham 
<j...@bombbomb.com<mailto:j...@bombbomb.com>> wrote:
Not seeing any here.

On Wed, Mar 30, 2016 at 7:01 AM, Josh Nason 
<jna...@dyn.com<mailto:jna...@dyn.com>> wrote:
Hi all -- we continue to see Action: failed/Status: 5.4.0 bounces for emails 
sent to Hotmail, Outlook, and Microsoft domains. I assume others are seeing the 
same?

Microsoft friends, any idea on a resolution time? This feels like it's taking a 
while to be resolved.

--

[Image removed by sender. Dyn logo, 
Dyn.com]<https://na01.safelinks.protection.outlook.com/?url=http%3a%2f%2fdyn.com%2f&data=01%7c01%7cmichael.wise%40microsoft.com%7cd2471f8cae64454168f908d358dfd3ee%7c72f988bf86f141af91ab2d7cd011db47%7c1&sdata=Q%2fIS8TWWgoEDgOtmw6ym91lXHC%2f3Bp7uMwGmB09%2fxH0%3d>
        [Image removed by sender.] 
<https://na01.safelinks.protection.outlook.com/?url=http%3a%2f%2ftwitter.com%2fdyn&data=01%7c01%7cmichael.wise%40microsoft.com%7cd2471f8cae64454168f908d358dfd3ee%7c72f988bf86f141af91ab2d7cd011db47%7c1&sdata=9LfhKx8WS%2bsmDoAT6DG7asQ8vepAkvYAJLM4QzX1Eas%3d>
    
<https://na01.safelinks.protection.outlook.com/?url=http%3a%2f%2ftwitter.com%2fdyninc&data=01%7c01%7cmichael.wise%40microsoft.com%7cd2471f8cae64454168f908d358dfd3ee%7c72f988bf86f141af91ab2d7cd011db47%7c1&sdata=GB3NR97e9d7Pbndy6AfXsXQUFM9vYPV9Yq3M8zEoE2A%3d>
 [Image removed by sender. Dyn facebook account] 
<https://na01.safelinks.protection.outlook.com/?url=http%3a%2f%2ffacebook.com%2fdyn&data=01%7c01%7cmichael.wise%40microsoft.com%7cd2471f8cae64454168f908d358dfd3ee%7c72f988bf86f141af91ab2d7cd011db47%7c1&sdata=ZJq1ow2gSC8WcDfoQ6KQ3ysu4THo%2fp9ZWaKuziAkf%2bo%3d>
    
<https://na01.safelinks.protection.outlook.com/?url=http%3a%2f%2ftwitter.com%2fdyninc&data=01%7c01%7cmichael.wise%40microsoft.com%7cd2471f8cae64454168f908d358dfd3ee%7c72f988bf86f141af91ab2d7cd011db47%7c1&sdata=GB3NR97e9d7Pbndy6AfXsXQUFM9vYPV9Yq3M8zEoE2A%3d>
 [Image removed by sender. Dyn LinkedIn account] 
<https://na01.safelinks.protection.outlook.com/?url=http%3a%2f%2flinkedin.com%2fcompany%2fdyn&data=01%7c01%7cmichael.wise%40microsoft.com%7cd2471f8cae64454168f908d358dfd3ee%7c72f988bf86f141af91ab2d7cd011db47%7c1&sdata=iBRtjJV26OWvGiAtNqvbumsCmMPIuB%2brU0DQkrUJDLA%3d>

Josh Nason / Email Reputation Manager
[Image removed by sender.] +1 603-289-1244<tel:%2B1%20603-289-1244> | 
@JoshNason<https://na01.safelinks.protection.outlook.com/?url=http%3a%2f%2fwww.twitter.com%2fjoshnason&data=01%7c01%7cmichael.wise%40microsoft.com%7cd2471f8cae64454168f908d358dfd3ee%7c72f988bf86f141af91ab2d7cd011db47%7c1&sdata=6ez1unQTmW3UvsTN1Kgbfe2ZlZFMXNpXQLotqil8Stk%3d>

Email is hot! This is 
why<https://na01.safelinks.protection.outlook.com/?url=https%3a%2f%2fwww.linkedin.com%2fpulse%2fwhy-email-marketing-original-form-social-media-josh-nason%3ftrk%3dprof-post&data=01%7c01%7cmichael.wise%40microsoft.com%7cd2471f8cae64454168f908d358dfd3ee%7c72f988bf86f141af91ab2d7cd011db47%7c1&sdata=ecn3kVtDiVPoAjfROsfwr81ooBZanHA0Os7p0%2fPHifg%3d>
 it's the original form of social media.

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--
JOEL BECKHAM

Scalability Architect


[Image removed by sender. BombBomb | Face to Face with more people, more often]

W: 
BombBomb.com<https://na01.safelinks.protection.outlook.com/?url=http%3a%2f%2fwww.bombbomb.com%2f&data=01%7c01%7cmichael.wise%40microsoft.com%7cd2471f8cae64454168f908d358dfd3ee%7c72f988bf86f141af91ab2d7cd011db47%7c1&sdata=lNZpADqhJXpc4zGwHucdiffoVJacrnUHJoh4qioqAtA%3d>

[Image removed by sender. BombBomb | Face to Face with more people, more often]




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--
[Image removed by sender.]
Luke Martinez
SendGrid Deliverability Consultant
520.400.5693
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