> On 20 Jan 2015, at 23:18, Brandon Long <bl...@google.com> wrote:
> 
> Messages are delivered or bounced with zero exceptions, we don't blackhole 
> messages except at the request of receiving users in exceptional situations, 
> and those are usually temporary and Google Apps (ie, not consumer) accounts.  
> Which isn't to say that we haven't had data loss events, but those are 
> typically Events and not random (post mortems and incident responses are 
> written and distributed to affected Google Apps customers).
> 
> I'm willing to entertain requests to debug instances, but have yet to see 
> random cases which find issues.  There's also a more generic issue, which is 
> unless you're the receiver, we can't discuss what the user did with the 
> message to you.
> 
> #1 answer to these requests is "its in the spam label"
> #2 is that it was in the inbox and they read it
> #3 is the user deleted it
> #4 is the user had a filter which took it out of the inbox or deleted it

I think messages are also not displayed if they have the same message-id as one 
that I sent. For example, if I send a message to a mailing list, I only see the 
copy that I sent, not the copy that I received. That’s bad, since I can’t tell 
(a) how the list has modified the message, or (b) whether the list has actually 
distributed the message.

> 
> The system is complicated, and new bugs and problems are always possible, of 
> course.
> 
> And I'm not surprised that the occasional needle is missed in the haystack of 
> mail to the standard role addresses.
> 
> Brandon
> 
> On Tue, Jan 20, 2015 at 12:27 AM, Gil Bahat <g...@magisto.com> wrote:
> We've had this occurrence when we promoted DMARC to p=quarantine. Some 
> non-compliant emails were gone entirely while others made it to the spam 
> folder. not sure it applies to your situation, but I figured it's worth 
> mentioning.
> 
> 
> On Mon, Jan 19, 2015 at 6:56 PM, Lyle Giese <l...@lcrcomputer.net> wrote:
> I have discovered that some emails are disappearing inside gmail.
> 
> I have logs of one such email that disappeared.  It shows the 250 reply from 
> google, but email doesn't get to inbox or spam filter.
> 
> Looking for assistance from Gmail.
> 
> Thanks,
> Lyle Giese
> LCR Computer Services, Inc.
> 
> 
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