Jo,

You create an app specific password in iCloud.com. However, you need to enable two-factor first. Then you can create the app-specific password there. Maybe that’s why things are different with the changes you made?

Here’s an [Apple Support document on implementing app-specific passwords](https://support.apple.com/en-us/HT204397).

I label my own app-specific passwords with the apps they are used with for clarity in iCloud.com and in my local password manager(mSecure).

All version of MailMate have no problem using the third party passwords once updated in iCloud. If you changed your base password in iCloud that is the first place to look to confirm its settings are still in place. Usually they stay put, I have not seen them change for this reason, but recommend that you check your iCloud.


Respectfully,

Henry Seiden
- -
Techworks Pro Co.
E: info<at>techworkspro<dot>com
W: http://techworkspro.com

On 13 Aug 2023, at 19:55, Jo wrote:

My error message suggests I might need an app specific password which I vaguely remember doing before, but I can't seem to create one.
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