Yes, the account is online in MM and I can receive mail sent to this address but cannot send mail. I am planning to get with the account admin (also a mailmate user here, coincidentally) and see if there’s anything going on from the Google admin side.

Ideas are still welcome as we troubleshoot the server side.

Lisa

From: Robert Brenstein <mailm...@learning-insights.eu>

Is that account online in MM?

On 24 Sep 2020, at 18:46, Lisa Sieverts wrote:

The Activity Viewer has no activity for this account. All of the other accounts are showing activity, or if nothing is happening, then show LOGOUT. But for this problem account, the Activity Viewer only shows two blank lines, even when I try to force a send from this account again.

Thank you.
Lisa

Have you tried using Window->Show Activity Viewer to get a sense of where the failure is happening in the SMTP transaction?

Glenn P. Parker
glenn.par...@comcast.net

On 23 Sep 2020, at 13:30, Lisa Sieverts wrote:

In the past week or so, one of my several Google Apps accounts has ceased being able to send email. I had made no changes to the outgoing mail settings.

I have tried forcing the OAuth2 again via File | Edit IMAP Account. I was able to do that reauthorization successfully but my emails are still stuck.

My three other Google accounts are fine.

I’m using MailMate version 1.13.2 (5673) with Catalina 10.15.6.

Any ideas are welcome. Luckily, I can use my other accounts — it’s not ideal to have messages come from the wrong account but it works.

Lisa Sieverts
603-762-0235
l...@lisasieverts.com
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