Hi Kim,

Tried to onboard with MailMate a couple of years but couldn’t understand how to do it. I’m trying again.

Is ProtonMail good to use with MM as an IMAP server or are there other good alternatives? Good meaning not too costly and a pleasant and responsive service team.


One potential issue with ProtonMail is that, from what I have read on their support site, they do not support IMAP tags/keywords/labels the way that some other IMAP services can. To use IMAP with them, you have to use their "Bridge" software, which may cause other issues.

See: https://protonmail.com/support/knowledge-base/labels-in-the-bridge/

I haven't actually tried this on my ProtonMail accounts, as I haven't enabled the IMAP Bridge with those accounts.

As someone who makes extremely heavy use of IMAP tags/labels in MailMate, I need to make sure that whatever I use as an IMAP server fully supports my specific use-cases.

There are also potential issues with latency, depending upon where you are in the world. ProtonMail is in Switzerland, after all. From Australia, that gets a bit painful sometimes, for all sorts of reasons.

Fastmail is a great alternative, and whilst it certainly doesn't have anywhere close to the security of ProtonMail, it offers a lot of great features and works fantastic with MailMate.

Scott

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