I would add to what Stefan said that, in addition to TextExpander which
I used for a while, there is also Typinator which I use now and that I
now prefer. Both TextExpander and Typinator can do what you need,
including things like presenting you with a text with placeholders for
the name of the client for example (or other variables) before pasting
the canned response.
Depending on the size of your company and how many people answer
customers, I think that TextExpander now has features for sharing
snippets among team members.
Best regards,
Denis
On 22 Apr 2020, at 8:58, Marc ARC wrote:
Hello,
We are looking for a solution where we can use a number of
standardised respons emails we can use to answer to the customer.
The idea is having a number of standard answers we can
modify/personalise before answering
Anybody a good ( multilingual ) solution/tool/idea ?
Thanks in advance,
Marc
_______________________________________________
mailmate mailing list
mailmate@lists.freron.com
https://lists.freron.com/listinfo/mailmate
_______________________________________________
mailmate mailing list
mailmate@lists.freron.com
https://lists.freron.com/listinfo/mailmate
