Hi Maurice, I feel your frustration. Benny, the developer of MailMate
is generally very responsive and helpful, but it often comes in bursts
of activity, followed by a week or more of silence.
But I can tell you that all the MailMate preferences files can be found
in ~/Library/Application\ Support/MailMate/. If you delete everything
in there (when MailMate is not running of course) and then restart, I
think it'll be like starting over with a clean slate.
And for what it's worth, we do have at least one other blind person on
this list successfully using MailMate. Sorry I don't remember his (or
her) name.
Good luck whatever you decide. I find interacting with my computer
challenging enough at times as it is; I can't imagine trying to do so
without my eyesight.
-Eric
On 22 May 2019, at 20:31, Maurice Mines wrote:
I’m writing this from my phone. The reason you might ask is because
despite deleting MailMate and then putting it back high still cannot
get rid of the days to Chewase shin and fact baddest gone to horrible!
The problem now if that because the program has put it solved in a
place where I can’t get out at to delete its configuration file or
preference file and our world of the Mac no matter what you do those
boxes continue to be being accessed and continuing to want passwords.
Specific passwords not mouse and sense one is only allowed one iCloud
account. That will be allowed to have the two factor authentication
just told us what happens every time MailMate is launched yet once
those passwords adequate can’t get them exited can’t write the
configuration to task and effort can’t write the configuration to
task the program closes however that’s really the largest issue
department has now become junk wire! So I don’t know what else to do
but I think I’m just going to go back to the regular old Mac mail or
Thunderbird I’ve had it I’ve wasted an entire day on trying to fix
this and let the developer can tell me where exactly this
configuration file lives and how to delete it and totally retard the
entire program. I’m done. I’m out by! And I see something with in
the next 24 hours that really makes that relates to that I hereby
instruct you all to take me off your list have fun with your program
but I will encourage anyone I know to not bother using it if they’re
blind because that’s not for us. Struggling with Mac mail is about
the only way to the Blind guy can do mail. Well everyone because
maurice is had it there smoke signals coming out of his head he’s
wasted an entire day on the house and gotten absolutely nowhere! The
end please excuse any errors that time down to using my phone to write
email I’m just so thrilled
On May 22, 2019, at 12:12 PM, Eric Sharakan <eshara...@gmail.com>
wrote:
Maurice, if you delete and re-install MailMate, I suspect you will
need to re-enter the user name and license key that you received when
you purchased your license.
-Eric
On 22 May 2019, at 13:30, Maurice Mines wrote:
My only question is a buy delete the software from my mission what
about the license key since I paid for my copy of mail might?
On 22 May 2019, at 7:27, Eric Sharakan wrote:
Hi Maurice. Another option, one which might be easier, would be
for you to delete MailMate altogether (using a tool like
AppCleaner, which also clears out preference files, etc), then
re-install it and add your updated account info. This way, you're
sure to start with a "clean slate".
-Eric
On 21 May 2019, at 21:42, Randall Gellens wrote:
Hi Maurice,
If I understand, you had an account, and then changed domain names
and also changed from one ISP to another. You then created a new
account for the new ISP and new domain name. You now want to
delete the old account. Is that right? If so, then as Eric said,
I think you need to select the account in the mailboxes view (on
the left in the three-pane view) and then right-click and choose
"Remove Source." I don't know how difficult it is to select
something in a certain pane, or to right-click it, when using a
screen reader and Braille display.
--Randall
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