I’ll try next time because, as weird as it sounds, the warning message disappeared by itself. Too complicated for me, and not a major problem.
Alain

On 21 May 2019, at 21:47, Eric Sharakan wrote:

Right, but my thinking is that if you move the real message (using Outlook or any method you can), then MM won't see the message anymore to complain about being unable to download it. :-)

-Eric

On 21 May 2019, at 5:12, Alain Israel wrote:

Problem is that in the other apps/clients, only the real message appears. The warning message only appears in Mailmate, suggesting it is a Mailmate-specific problem.

Alain

On 21 May 2019, at 4:24, Eric Sharakan wrote:

Did you try moving/deleting the message using your other client or web app? I'm not familiar with Outlook, but when I had a similar problem with MM being unable to download some of my work email (due to database corruption on the server side), the only way to deal with it was using the provided corporate web app.

HTH.

-Eric

On 19 May 2019, at 7:06, aisrael wrote:

For the first time in years I received the following message :
___________
The server couldn't retrieve the following message:
Subject: "Re: nominations CA"
From: “XXX” ("/O=PASTEUR/OU=EXCHANGE ADMINISTRATIVE GROUP (FYDIBOHF23SPDLT)/CN=RECIPIENTS/CN=9FB41DEFD0474B938810060C27A2D1D1-CBUCH")
Sent date: 17/05/2019 20:26:13

The message hasn't been deleted. You might be able to view it using either Outlook or Outlook Web App. You can also contact the sender to find out what the message says.
______________

The subject was : *Retrieval using the IMAP4 protocol failed for the following message: 192930*

I usually receive hundreds of messages from the same sender, with no problem.

This is not a major problem as I retrieved the message using a different app, but unexpectedly the warning message cannot be deleted, nor moved to any mailbox. Does anyone know how I can I get rid of it?

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