On 25 Feb 2018, at 16:01, Eric Sharakan wrote:
In general, is it best to report MM issues here on this list, or at https://freron.lighthouseapp.com/projects/58672-mailmate/tickets?
It depends on whether the issue is clearly a bug, if it's possibly a matter of configuration, or if it's maybe a bug that could be worked around with the right bit of configuration.
Clear bugs like "It crashes every time I do X" should get reported on the buglist site. If it's an unexpected behavior or feature gap that a fellow user might have worked out a way around, that's not really a bug (probably) and asking here is likely to get more eyes (because as far as I know, only Benny can do anything about real bugs.)
I have a few tickets I submitted to the ticketing App about a month ago that have not gotten any attention.
It happens. I think it is on the blurry edge of insanity for one person to try to maintain a robust commercial mail client but Benny manages it about as well as anyone could. The fact that he's just one guy means that sometimes bug reports don't get rapid attention, or at least not rapid response. You'll notice that Benny has recently had a burst of responses to oldish queries here, so maybe he's back after a break of some sort...
-- Bill Cole b...@scconsult.com or billc...@apache.org (AKA @grumpybozo and many *@billmail.scconsult.com addresses) Currently Seeking Steady Work: https://linkedin.com/in/billcole _______________________________________________ mailmate mailing list mailmate@lists.freron.com https://lists.freron.com/listinfo/mailmate
