Hi,

 

Postorius became extremely slow recently on some of our mailinglists, but
not on all of them.

Postorius even times out when opening some of them
(https://<hostname>/postorius/lists/<mailing_list>.<domain>/) and shows the
message "Mailman REST API not available. Please start Mailman core."

This only happens when I am logged in (as administrator), but not when I am
not logged in.

It seems to be independent on the number of subscribers on the particular
mailing list.

 

Below you'll find an extract from the logs for a case where it timed out,
and for a case where the page showed up after a long time.

Mainly "GET /3.1/lists/<mailing_list>@<domain>/requests HTTP/1.1" takes a
long time.

There is nothing unusual going on regarding database queries, and mails are
delivered normally.

Any idea why this happens and how it can be solved?

 

 

[05/Feb/2025:19:04:43 +0100] "GET /3.1/lists/<mailing_list>.<domain>
HTTP/1.1" 200 378 "-" "GNU Mailman REST client v3.3.1"

[05/Feb/2025:19:04:43 +0100] "GET
/3.1/lists/<mailing_list>.<domain>/roster/owner HTTP/1.1" 200 2283 "-" "GNU
Mailman REST client v3.3.1"

[05/Feb/2025:19:04:43 +0100] "GET
/3.1/lists/<mailing_list>.<domain>/roster/moderator HTTP/1.1" 200 90 "-"
"GNU Mailman REST client v3.3.1"

[05/Feb/2025:19:04:43 +0100] "GET /3.1/lists/<mailing_list>@<domain>/config
HTTP/1.1" 200 3107 "-" "GNU Mailman REST client v3.3.1"

[05/Feb/2025:19:04:43 +0100] "GET
/3.1/lists/<mailing_list>.<domain>/archivers HTTP/1.1" 200 81 "-" "GNU
Mailman REST client v3.3.1"

[05/Feb/2025:19:04:43 +0100] "GET
/3.1/lists/<mailing_list>.<domain>/archivers HTTP/1.1" 200 81 "-" "GNU
Mailman REST client v3.3.1"

[2025-02-05 19:05:14 +0100] [1612] [CRITICAL] WORKER TIMEOUT (pid:1653)

[2025-02-05 19:05:14 +0100] [1653] [INFO] Worker exiting (pid: 1653)

[2025-02-05 19:05:15 +0100] [64429] [INFO] Booting worker with pid: 64429

 

 

 

[07/Feb/2025:13:42:14 +0100] "POST /3.1/lists/find HTTP/1.1" 200 18226 "-"
"GNU Mailman REST client v3.3.1"

[07/Feb/2025:13:42:20 +0100] "GET /3.1/lists/<mailing_list>.<domain>
HTTP/1.1" 200 414 "-" "GNU Mailman REST client v3.3.1"

[07/Feb/2025:13:42:20 +0100] "GET
/3.1/lists/<mailing_list>.<domain>/roster/owner HTTP/1.1" 200 2337 "-" "GNU
Mailman REST client v3.3.1"

[07/Feb/2025:13:42:20 +0100] "GET
/3.1/lists/<mailing_list>.<domain>/roster/moderator HTTP/1.1" 200 90 "-"
"GNU Mailman REST client v3.3.1"

[07/Feb/2025:13:42:20 +0100] "GET /3.1/lists/<mailing_list>@<domain>/config
HTTP/1.1" 200 3232 "-" "GNU Mailman REST client v3.3.1"

[07/Feb/2025:13:42:20 +0100] "GET
/3.1/lists/<mailing_list>.<domain>/archivers HTTP/1.1" 200 81 "-" "GNU
Mailman REST client v3.3.1"

[07/Feb/2025:13:42:20 +0100] "GET
/3.1/lists/<mailing_list>.<domain>/archivers HTTP/1.1" 200 81 "-" "GNU
Mailman REST client v3.3.1"

[07/Feb/2025:13:42:46 +0100] "GET
/3.1/lists/<mailing_list>@<domain>/requests HTTP/1.1" 200 520132 "-" "GNU
Mailman REST client v3.3.1"

[07/Feb/2025:13:42:46 +0100] "GET
/3.1/lists/<mailing_list>.<domain>/member/<my.email>%40<mydomain> HTTP/1.1"
404 26 "-" "GNU Mailman REST client v3.3.1"

[07/Feb/2025:13:43:15 +0100] "GET
/3.1/lists/<mailing_list>@<domain>/requests HTTP/1.1" 200 520132 "-" "GNU
Mailman REST client v3.3.1"

[07/Feb/2025:13:43:15 +0100] "GET
/3.1/lists/<mailing_list>@<domain>/held?count=50&page=1 HTTP/1.1" 200 90 "-"
"GNU Mailman REST client v3.3.1"

 

 

Thanks,

Eric

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