Hello Brian and all: Yes, going into the store has its advantages for me :).
The one time I had my phone delivered I had to chase down the UPS truck. I missed him … had to call the local UPS office and they told me I would have to come and get it. however, the captain of that particular office reversed the customer service person's position and send the truck back out to me. hurray for UPS. Then, it took about a day to get it working because they had trouble turning the new phone on and the old phone off. Yup, since then have gone to the store and picked it up. smooth as silk. Hopefully you get it working the way you want it soon. Take good care and I wish you enough. Patrick On Oct 18, 2013, at 2:42 PM, Brian Fischler <blindga...@gmail.com> wrote: > Hey John, > > Back on the phone with AT&T. Not sure how this stuff always happens to me. > The first guy at AT&T claimed you need to open the iPhone to get to the SIM > card so the phone can be activated. I said to him, don't they list all that > info in the settings and he said no. I knew he was wrong. So I am now on the > phone with AT&T again and now I can make calls, but I can't receive them, and > they have no clue what is wrong, very bizarre. In the future I am definitely > going in store to buy the phone. Oh and did I mention when Apple shipped it > they left my apartment number off the shipping label so I had to go to UPS to > get the phone as they aren't allowed to make a correction to the address, and > yes, I looked at my original order placement and sure enough the apartment > number was there, total nightmare experience. > On Oct 18, 2013, at 3:23 PM, John Panarese <jpanar...@gmail.com> wrote: > >> I upgraded to a 5S on AT&T, but I bought the phone via the Apple Store app >> and just set it up when it got here. My old phone became deactivated and my >> new one was activated without any problems. >> >> >> Take Care >> >> John D. Panarese >> Director >> Mac for the Blind >> Tel, (631) 724-4479 >> Email, j...@macfortheblind.com >> Website, http://www.macfortheblind.com >> >> APPLE CERTIFIED SUPPORT PROFESSIONAL FOR MAC OSX Mountain Lion and LION >> >> AUTHORIZED APPLE STORE BUSINESS AFFILIATE >> >> MAC and iOS VOICEOVER TRAINING AND SUPPORT >> >> >> >> >> On Oct 18, 2013, at 2:25 PM, Brian Fischler <blindga...@gmail.com> wrote: >> >>> Hey all, >>> >>> I must be the first voiceover user to ever order his phone online and call >>> AT&T to upgrade my iPhone. AT&T is telling me I need to come in to the >>> store so they can open the iPhone to see the SIM card number to activate my >>> number. What, I know this is wrong. Now I am no longer getting AT&T on my >>> old phone or new phone I did read them the IME number that you can get to >>> in general. Has anyone activated there new iPhone on AT&T? I'm thinking the >>> guy I spoke to was a moron. Thanks for your help. >>> >>> -- >>> You received this message because you are subscribed to the Google Groups >>> "MacVisionaries" group. >>> To unsubscribe from this group and stop receiving emails from it, send an >>> email to macvisionaries+unsubscr...@googlegroups.com. >>> To post to this group, send email to macvisionaries@googlegroups.com. >>> Visit this group at http://groups.google.com/group/macvisionaries. >>> For more options, visit https://groups.google.com/groups/opt_out. >> >> -- >> You received this message because you are subscribed to the Google Groups >> "MacVisionaries" group. >> To unsubscribe from this group and stop receiving emails from it, send an >> email to macvisionaries+unsubscr...@googlegroups.com. >> To post to this group, send email to macvisionaries@googlegroups.com. >> Visit this group at http://groups.google.com/group/macvisionaries. >> For more options, visit https://groups.google.com/groups/opt_out. > > -- > You received this message because you are subscribed to the Google Groups > "MacVisionaries" group. > To unsubscribe from this group and stop receiving emails from it, send an > email to macvisionaries+unsubscr...@googlegroups.com. > To post to this group, send email to macvisionaries@googlegroups.com. > Visit this group at http://groups.google.com/group/macvisionaries. > For more options, visit https://groups.google.com/groups/opt_out. -- You received this message because you are subscribed to the Google Groups "MacVisionaries" group. To unsubscribe from this group and stop receiving emails from it, send an email to macvisionaries+unsubscr...@googlegroups.com. To post to this group, send email to macvisionaries@googlegroups.com. Visit this group at http://groups.google.com/group/macvisionaries. For more options, visit https://groups.google.com/groups/opt_out.
