There are a couple buckets of reasons. Getting a good experience depends
on a stack of stuff all working right. That stack would be the HTML from
the web site, the browser and then the screen reader. Errors in the HTML
are handled in different ways by the browser/screen reader. Some attempt
to guess what was really meant and repair things under the hood. Others
just ignore stuff that isn't coded right. There can also be outright
bugs in the browser or voiceover so objects get missed or attributes are
not spoken. Of course there is also stuff in the web standards that just
isn't supported yet. So a breakdown anywhere in the chain can cause
things to fail. Maybe Chrome guesses on some HTML mistake better than
Safari or Safari has a bug that only crops up in a particular situation.
CB
On 10/7/13 11:39 AM, Traci Duncan wrote:
Hi all,
Just recently, my bank's bill payments portion of the site has been tricky with Vo
& Safari. I was pleased to realize, it is working well using Chrome.
Why is this? Why do some sites work better depending which browser is being
used?
The bill payment area use to work just fine with Safari & VO; true, sometimes
it set off Safari busy, but it was still doable.
Right now, the bills table seems invisible to VoiceOver. When I use the item
chooser and look for Comcast, VO recognizes it, but I can't seem to navigate to
it.
My banks' tech people seem aware of accessibility, but I'm not sure what has been
tweaked to make it less VO friendly. On the website, it mentions how they have
conformed to the level 1 & 2 of the web accessibility guidelines. (Something
like that.)
Anyway, what are your thoughts? Any guesses on what is going on? Is there
anything constructive I could email them?
Thanks,
Traci
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