You can try signing out of the iTunes store from the Store menu and then 
signing back in again.  Then, try updating match fem the store menu as well.


Take Care

John D. Panarese
Director
Mac for the Blind
Tel, (631) 724-4479
Email, j...@macfortheblind.com
Website, http://www.macfortheblind.com

APPLE CERTIFIED SUPPORT PROFESSIONAL FOR MAC OSX Mountain Lion and LION

AUTHORIZED APPLE STORE BUSINESS AFFILIATE

MAC and iOS VOICEOVER TRAINING AND SUPPORT




On Sep 1, 2013, at 1:32 PM, Donna Goodin <doniado...@me.com> wrote:

> Hi all,
> 
> For about the last week or so when I open iTunes, I get the error message 
> "The iTunes store cannot complete your request (An unknown error occurred 
> error error 4002).  I can bring this dialog up by clicking on iTunes match, 
> so I think it's somehow related to that.  Anyone have any idea what this 
> might be, and more importantly how I can get rid of it?
> TIA,
> Donna
> 
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