thanks, it was one weird issue that came suddenly and left just as inexplicably.
On 2013-07-22, at 8:12 PM, Ray Foret jr <rfore...@att.net> wrote:

> Good deal.  so happy you finally got it fixed.
> 
> 
> Sent from my mac, the only computer with full accessibility for the blind 
> built-in!
> Sincerely,
> The Constantly Barefooted Ray
> Still a very proud and happy Mac and Iphone user!
> 
> On Jul 22, 2013, at 9:40 PM, Kerri <shalo...@shaw.ca> wrote:
> 
>> greetings, all. I fixed the issue by using my Aple id and it finally worked.
>> On 2013-07-22, at 2:08 PM, Tim Kilburn <kilbur...@gmail.com> wrote:
>> 
>>> Hi,
>>> 
>>> I don't think that you should need to do a re-install.  Have you ever 
>>> entered a password when installing any other apps?  That would be the 
>>> password to use.  If you are still unable to remember anything then I 
>>> suggest you go into Recovery mode, and then into Terminal and trick your 
>>> computer into creating a new Admin user.
>>> 
>>> 1.  Restart the computer.
>>> 2.  As the Startup chime is sounding,, hold down the cmd and "r" keys at 
>>> the same time, keep them down for about 5 seconds then release.
>>> 3.  Wait a bit then press cmd-f5 to start VO.
>>> 4.  Press VO-m, go right to the Utilities menu then choose Terminal from 
>>> that menu.
>>> 
>>> When in Terminal, enter the following command:
>>> 
>>> rm /var/db/.AppleSetupDone
>>> 
>>> This should trick the Mac into thinking that you have not yet set up your 
>>> computer and thus will make you go through the setup process which will 
>>> allow you to create a new Admin user.   You will not lose your current user 
>>> nor any of the info already on the computer.  Make sure that the new user 
>>> does not have the same name as your current user.  Maybe use 
>>> "Administrator" with some password of your choosing.  Now, if you go into 
>>> System Preferences when logged in with the new user, you can reset the 
>>> password of your regular user so that it is usable again.
>>> 
>>> HTH.
>>> 
>>> Later..
>>> 
>>> Tim Kilburn
>>> Fort McMurray, AB Canada
>>> 
>>> On 2013-07-21, at 2:44 AM, Ray Foret jr <rfore...@att.net> wrote:
>>> 
>>>> Hate to say it, but, you may actually have to do an OS reinstall.  
>>>> Actually, under the Mac platform, this is not a hard thing to do.  You 
>>>> want, before hand, to back up your data however.  This process, (the 
>>>> reinstall) generally takes about two hours.
>>>> 
>>>> That is, of course, unless somebody here has a better solution.
>>>> 
>>>> 
>>>> Sent from my mac, the only computer with full accessibility for the blind 
>>>> built-in!
>>>> Sincerely,
>>>> The Constantly Barefooted Ray
>>>> Still a very proud and happy Mac and Iphone user!
>>>> 
>>>> On Jul 20, 2013, at 10:17 PM, Kerri <shalo...@shaw.ca> wrote:
>>>> 
>>>>> Hello, gang. 
>>>>> 
>>>>> I attempted to reset my mac administration password, all to no avail, it 
>>>>> wants my old password which of course I cannot remember. I tried entering 
>>>>> my apple id, all to no avail. (this is all performed in user accounts) 
>>>>> Any assistance would be greatly appreciated.
>>>>> On 2013-07-19, at 9:53 AM, Kerri <shalo...@shaw.ca> wrote:
>>>>> 
>>>>>> Hello, Max. Did you try tabbing to show certificate and then tabbing to 
>>>>>> trust?
>>>>>> On 2013-07-18, at 11:42 PM, Maxwell Ivey <maxwelli...@aol.com> wrote:
>>>>>> 
>>>>>>> let me know if you find out why that happens.  it happens to me all the 
>>>>>>> time too.  good luck, max 
>>>>>>> On Jul 19, 2013, at 12:30 AM, Kerri wrote:
>>>>>>> 
>>>>>>>> . Hello. I've been experiencing an issue in which every time I launch 
>>>>>>>> mail, I receive the following message:
>>>>>>>> Verify certificate. The identity  of pop.shaw.ca cannot be verified. 
>>>>>>>> The certificate for this server  is invalid. You might be connecting 
>>>>>>>> to a server that is pretending to be pop.shaw.ca"
>>>>>>>> 
>>>>>>>> I researched this on google and they stated to 
>>>>>>>> 1. Press show certificate.
>>>>>>>> 2. Click "trust"
>>>>>>>> 3. Click connect.
>>>>>>>> 
>>>>>>>> However, when I follow these steps, it asks for my password but will 
>>>>>>>> not accept said password. The only way I can utilize mail  is to click 
>>>>>>>> "connect" every time the mail program is launched. I had this issue 
>>>>>>>> when I first got this mac but the "trust" option quickly rectified it. 
>>>>>>>> Thanks for any help.  
>>>>>>>> 
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