Hi Christine, You probably need to rebuild one or more mailboxes. The best source of information about this kind of problem, and a host of other tips for working efficiently in mail, is the "Take Control of Apple Mail in Mountain Lion" guide by Joe Kissell, which I strongly recommend buying: http://www.takecontrolbooks.com/mountain-lion-apple-mail
Here's the relevant section from the book: <begin quote> Fix Mailbox Problems Most of the time, Mail works as you expect it to, correctly displaying all the messages you’ve filed in any mailbox when you select that mailbox. If your mailboxes begin misbehaving, though—not showing messages you know they contain or taking an extremely long time to show their contents, for example, you can try some easy tricks to fix them. If your envelope index—a special database that Mail uses to track which messages are in which mailboxes—and the other files that Mail uses to catalog messages become severely damaged, Mail may exhibit any of several symptoms, including: • Missing messages • Incorrect message counts, in which the number of unread messages shown next to the mailbox name in the sidebar differs from the number of unread messages you see inside the mailbox • An empty mailbox, even though you know it contains messages • Failure to move messages into a mailbox (manually or using rules) 135 • Incorrect or missing results when searching by message headers (From, To, or Subject) If you suspect that a mailbox contains errors, the standard cure-all is to rebuild it. To do this, select the mailbox (or more than one) and choose Mailbox > Rebuild. If that doesn’t solve the problem, quit Mail, navigate to ~/Library/ Mail/V2/MailData and drag the files Envelope Index, Envelope Index- shm, and Envelope Index-wal to the Trash. When you launch Mail again, it’ll tell you that you need to “reimport” all your messages (just as it may have done when you upgraded from Lion to Mountain Lion). Let it do so—it’s recreating your envelope index from scratch, but don’t worry, you won’t lose any data, such as labels or message status—and when it finishes, your mailboxes should behave correctly. <end quote> I would also make sure that I had a complete current backup of all relevant mail library files, which the book also describes, and which includes • ~/Library/Mail: This folder contains all your mailboxes, rules, junk mail settings, and most of the other data Mail uses. • ~/Library/Keychains: This folder contains all your keychains, which store your usernames and passwords. • ~/Library/Application Support/AddressBook: This folder contains your Contacts entries and your Previous Recipients list. • ~/Library/Preferences: This folder contains your preference files, among which is the one Mail uses. Alternatively, you can reference the Apple Knowledge Base support document on Rebuilding Mailboxes for Mountain Lion: http://support.apple.com/kb/PH11811 HTH. Cheers, Esther On Mar 15, 5:33 am, Christine Grassman <cgrassman1...@gmail.com> wrote: > Voiceover is simply saying text, and then the message is empty. Somebody > sided also said that the information is not appearing on the screen. It > appears to be there, but nothing is showing. > > On 15/03/2013, at 11:23 AM, Christopher Kchao <cskc...@gmail.com> wrote: > > > Can you be more specific in terms of what feedback you're actually getting > > from VO? Upon hitting return on a message, there should be a "message > > content" table that you're already interacting with, and pressing VO + > > right arrow should get you to the intended text. It's a bit difficult to > > direct you without knowing what voiceover is doing in favor of what you > > actually want. > > > On Mar 15, 2013, at 10:43 AM, Christine Grassman <cgrassman1...@gmail.com> > > wrote: > > >> I experienced this problem once before, but for the life of me cannot > >> remember what to do. I am able to read my emails on my iPhone with no > >> problem. However, on my Mac, I cannot read the text. The messages open, > >> but the text is not being read. Please help. > -- You received this message because you are subscribed to the Google Groups "MacVisionaries" group. To unsubscribe from this group and stop receiving emails from it, send an email to macvisionaries+unsubscr...@googlegroups.com. To post to this group, send email to macvisionaries@googlegroups.com. Visit this group at http://groups.google.com/group/macvisionaries?hl=en. For more options, visit https://groups.google.com/groups/opt_out.
