The solution was to go to pop instead of imap. 

-----Original Message-----
From: macvisionaries@googlegroups.com [mailto:macvisionaries@googlegroups.com] 
On Behalf Of Chris Blouch
Sent: Wednesday, March 06, 2013 5:15 PM
To: macvisionaries@googlegroups.com
Subject: Re: About at my end of my rope with this mail problem

Can you summarize what resolved the problem in case something similar ever 
comes up again?

CB

On 3/6/13 2:11 PM, Jed Barton wrote:
> Hey there,
> We made some huge progress last night.  All is fixed.  Took us 2 hours but we 
> got it done.
>
> -----Original Message-----
> From: macvisionaries@googlegroups.com 
> [mailto:macvisionaries@googlegroups.com] On Behalf Of Chris Blouch
> Sent: Wednesday, March 06, 2013 2:09 PM
> To: macvisionaries@googlegroups.com
> Subject: Re: About at my end of my rope with this mail problem
>
> So one other general thing to check. If your PC is pulling stuff down via 
> POP, that removes messages from the server. That would mean that when your 
> mac checks for mail, nothing is there. Can you verify that your PC is off or 
> at least not sucking your inbox clean?
>
> CB
>
> On 3/5/13 2:55 PM, Jed Barton wrote:
>> Cool man, I'll give you a yell on skype.
>>
>> -----Original Message-----
>> From: macvisionaries@googlegroups.com 
>> [mailto:macvisionaries@googlegroups.com] On Behalf Of matthew Dyer
>> Sent: Tuesday, March 05, 2013 2:10 PM
>> To: macvisionaries@googlegroups.com
>> Subject: Re: About at my end of my rope with this mail problem
>>
>> Hi,  First of all,  do you have the account online.  This will need tio be
>> online in order to   receive mail.  Are you able to send messages?  In the
>> mail box menu there is an opsion to take the account online.  Contact 
>> me on skype and I will try to help you out.  I find gmail to be a 
>> ppain in the but.  Sometimes gmail goes off line  as far as the server is 
>> conserned.
>> HTH,.
>>
>> Matthew
>>
>>
>> On Mar 5, 2013, at 12:14 PM, Jed Barton wrote:
>>
>>> Hey guys,
>>>
>>> 4 hours later on the phone with apple, and still no progress on 
>>> receiving email with my mac.
>>> I'm about ready to take this mac back at this point.  Can anyone 
>>> explain what possible issues might be going on?
>>> All the settings in apple mail look correct, but I can have the 
>>> computer sit there all day and not 1 piece of email will come in.
>>> Yet when I check it on the PC, it all comes down.  Yet, I'm getting 
>>> no errors when I do a get mail command.
>>> This is beyond frustrating guys.  Ever since I got this brand new 
>>> mac, I thought apples were just supposed to work.  I feel like I've 
>>> made no progress on this computer in the alst month.
>>> Does anyone else use gmail, and has anyone else had these issues of 
>>> getting no mail?
>>>
>>> Thanks,
>>> Jed
>>>
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¯\_(ツ)_/¯

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