I attempted placing an order for my first Nook Book to try out the iPhone app, but the two times (once last night, and once this morning) that I attempted to place an order, I received a message saying the servers were undergoing routine maintenance,, sorry for any inconvenience, and please try again later. This was after inputting all of my information, selecting my address, and hitting "buy now" --so searching and the first part of the check-out process were not impacted by the "routine maintenance". I called Barnes & Noble to ask whether any orders had gone through, and they assured me no -- my last order received was in September, 2011 (when I ceased purchasing from Barnes & Noble until such time as Nook books became accessible). They put me through to Digital Support, where I was told to try again in 24 hours. I suggested that they inform customers of planned maintenance, and give some indication as to when they can expect said maintenance to end. Christine
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