Hi:
This is a very well written article.

Begin forwarded message:

> From: Scott Davert <scottslistm...@gmail.com>
> Subject: The 99 Dollar question: a Review of the Humanware Communicator app
> Date: September 12, 2012 9:44:32 AM CDT
> To: dbtechies <dbtech...@googlegroups.com>, viphone 
> <viph...@googlegroups.com>, macvissionar...@googlegroups.com, mac4theblind 
> <mac4thebl...@freelists.org>
> Reply-To: viph...@googlegroups.com
> 
> Tuesday, September 11, 2012
> By Scott Davert
> 
> For quite some time, deaf-blind users of iDevices have been able to
> use face to face communication with the public through the notes app.
> This consists typically of an iDevice (iPod, iPad, or iPhone) paired
> with a Braille display and Bluetooth keyboard. The deaf-blind person
> can then type using the Braille input keys on their display, while the
> sighted and hearing person types on the Bluetooth keyboard. All text
> shows up on both the Braille display and the screen of the iDevice.
> Now, there is another option on the market geared toward this specific
> purpose.
> 
> The Humanware Communicator
> (http://itunes.apple.com/us/app/humanware-communicator/id550473985) is
> an app available in the App Store for $99. The app facilitates the
> described communication process with some added functionality. One can
> read the description on the link above for an understanding of the
> basics, so these will not be covered in this article. Instead, the
> purpose of this article is to go through the features of this app and
> to help the deaf-blind consumer and the professional working with
> deaf-blind consumers to determine whether they feel the app is worth
> $99. It assumes that the reader is already familiar with the pairing
> process of a Braille display with the iDevice and its various quirks.
> You can read more on this at
> http://www.applevis.com/guides/Braille-commands-iphone.
> Also note that the pairing process for the Brailliant BI line
> specifically is much more simple, as  no authentication code is
> required to pair the devices. Please see the manual for further
> explanation. Finally, this is only a review of the app itself, not the
> entire unit sold by Humanware which includes an iDevice and Humanware
> Braille display.
> 
> Equipment Used
> This app was tested using an iPhone 4 (CDMA) running iOS 5.1.1 with a
> RefreshaBraille 18 Braille display. The latest model of the Apple
> Wireless Bluetooth keyboard was also used. An iPhone is going to most
> likely be the best device for this app, since it’s the only iDevice
> that vibrates.
> 
> A note about a decision
> The most competent professionals in the field of access technology
> will tell you that one of the most important things in teaching is
> assessment. Only with a proper assessment can a professional or
> individual determine the best solution for specific situations. As
> such, it's important to keep in mind when reading the below info that
> what works for one deaf-blind consumer may not work at all for
> another. Only through proper assessment can the best solution be found
> to match that individual's communications needs. Whether you're
> deaf-blind yourself or working with someone who is, trying out the
> various options available is the first step to making a successful
> plan.
> 
> App layout and explanation
> Going from left to right, once you launch the app, you will have the
> following options: New Conversation, Greeting, Phrases, Archives, User
> guide, and About. The New Conversation icon will allow you to start a
> new conversation. The Greeting option allows you to change the
> greeting if you do not like the default one. Phrases allow you to use
> a form of shorthand to enter a few letters and then have a designated
> string of text be written. Archives allow you to save conversations
> that you have had. The User Guide allows you to learn about how to use
> the app. About contains links to both the Humanware and INLB websites
> along with the option to rate the app. Each of these features will be
> discussed in turn. One other important note to add is that once you
> launch this app, your device will be placed in “landscape” mode, which
> means the orientation of the touch screen should be moved so that the
> Home button is on the right side of the device facing the person using
> the touch screen.
> 
> New Conversation
> When you launch the New Conversation feature, your device will make a
> sort of ringing soun, and, if you have an iPhone, it will vibrate. By
> default, the following text appears on the screen. “HI, I am deaf and
> blind. Use this unit to communicate with me. Click OK if you
> understand.” When the sighted individual taps “OK”  the Braille
> display will come up with a blinking cursor. It’s now you’re turn to
> type a message. You can enter this message in either contracted or
> uncontracted Braille. This can be toggled with the command space with
> G on the Braille keyboard. Pressing space with dot 8 on the keyboard
> of the Braille display sends your message, and it appears with an
> onscreen keyboard located underneath it. The sighted person then types
> out their message in response and taps send to send the message to
> you. The message will then pop up on the Braille display. This cannot
> be used by another VoiceOver user though, since the keyboard is set up
> to work with sighted individuals. So as to avoid confusion, each time
> the deaf-blind individual types a message a “Q:” will proceed the
> message, and each time the individual with the phone replies, this
> message will be prefaced with an “A”. Each time the deaf-blind person
> sends a message, the phone will vibrate. For the individual using the
> Braille display, as the person is typing, you’ll see the word “Typing”
> pop up on the display. When the word typing no longer appears, this
> means you have most likely received a message, though then you can
> know for sure by moving right with space and dot 4 and you will find a
> blinking cursor.
> 
> Now for some findings based on feedback of my using this around my
> place of employment and in the community. Note that these are not
> formal results of any sort, just my findings from using the app for
> the past 2 months while I was using the beta version of this software.
> A common reaction, particularly amongst those who are less familiar
> with technology, was that many were intimidated with the touch screen
> keyboard. When a QWERTY keyboard was used, it did seem that people
> were less hesitant to communicate using this method, probably because
> they were more used to seeing a regular keyboard. Use of a Bluetooth
> keyboard seems to make the communication process much more fluid and
> quick.
> 
> When the conversation is complete, the Braille user can hit space with
> L to go to the top of the screen. You’ll find a back button there.
> Moving to the right one icon will place you on the save button, which
> will of course allow you to save the conversation. Now, let’s move on
> to the other options in the app.
> 
> Greeting
> Returning to the main screen of the app, and next to New Conversation
> is Greeting. This allows you to customize the greeting that will be
> displayed when you are attempting to get someone to communicate with
> you using the app. Within this setting, you can either clear or simply
> modify what is already written. You can do this in either contracted
> or uncontracted Braille, or you can also type it using the touch
> screen if you wish. One could argue that you can do this with the
> Notes application by simply typing up a predefined message to this
> effect, but the difference is that you will not be able to have the
> person on the other end confirm that they understand you.
> 
> Phrases
> One of the features that can come in handy with this app is the
> phrases feature. What happens is that you have a set of predefined
> phrases such as “can you help me with directions?” “I’m looking for
> bus #.” These phrases are activated by typing in the letters me
> followed by a dash (-) and then the correct number. So if, for
> example, I want to ask a sighted person for directions, once they tap
> “OK”, I can press me-00 followed by enter. This text is then sent to
> the iDevice. You can customize any of the messages, and there does not
> appear to be a limit on the number of predefined messages you can
> have. However, if you had 50 of them, one would think that could be
> difficult to remember which phrase corresponds to which message.
> 
> One could successfully argue that you already have this feature
> available in the iOS platform using shortcuts. This is very true, and
> it is also just as effective. However, doing this may be beyond the
> scope of training or beyond the level of knowledge of some users. It’s
> a convenience, as the shortcuts function in iOS has to be set up
> separate from the app. However, if you kno what you or your student
> wants as predefined messages, you can always set them up ahead of
> time. Just be sure that whatever shortcut you use is something not
> commonly used in your everyday language. Using Humanware’s example of
> me-00 is an effective way to do this. The difference is that you must
> hit the spacebar before the shortcut text will appear. To access this
> feature from the home screen of your iDevice, go into Settings,
> General, Keyboard, and then find it under the shortcuts heading.
> 
> Archives
> You can access any saved conversations from here. You can even search
> through the archives for specific info if you wish. The archive file
> names are stored based on the date and time you saved them. You can
> rename the conversations to something else if you wish and also delete
> them. You can do these same things with the Notes app. In fact, the
> Notes app takes this further. You can go into a note, and share it via
> email the note or print it if you have a compatible wireless printer.
> 
> User Guide
> The User Guide, as with all Humanware products, appears to be well put
> together. Each section can be navigated to from within the Table of
> Contents and is set up in such a way that you should be able to read
> and understand the instructions. The User Guide does assume that you
> already know how to pair an iDevice with a Braille display. It would
> be nice if Humanware had included these instructions for those who are
> not yet familiar. One of the nice things the User Guide does do is
> provide the user with some commonly used Braille keyboard commands.
> 
> Looking Ahead
> A couple of additions would be nice to help make the case for this
> app. It would be nice to be able to communicate from iDevice to
> iDevice, like it was possible to communicate with other Braille Notes
> running the Deaf-Blind Communicator software. Also, looking at iOS 6,
> there will be an accessibility option called “Guided access”. The
> purpose of this feature is to limit access to certain parts of the
> screen depending on what a user should be doing. While it is intended
> for education settings, it would be nice to be able to restrict the
> app so that if someone less familiar with the app hits the wrong part
> of the screen, it will not affect the performance of the app.
> 
> The answer and conclusion
> It is certainly beyond my area of expertise to say whether this app
> may or may not be beneficial to every one individual who is
> deaf-blind. Certainly, the ability to create phrases within the app is
> a nice feature, as is having the greeting displayed and making the
> individual who is sighted acknowledge that they understand what is
> being asked of them. However, is it worth $99? For an advanced user of
> iDevices such as I am, certainly not. For a less advanced user who may
> not have the problem solving abilities required to make the
> communication happen, it could make a huge difference. Put in terms of
> how expensive the Deaf-Blind Communicator was, this app certainly is
> cheaper. However, for many, there are not enough features here to make
> this an app worth purchasing for $99. Certainly, if I were someone
> recommending equipment for the national Deaf-Blind Equipment
> Distribution Program, this would be a consideration, but only in
> limited situations with specific consumers. Also, while one may not
> wish to have something as expensive as an iDevice just laying around
> for anyone to pick up, you can purchase cases with lanyards that you
> can wrap around your wrist so that there is plenty of slack for
> someone else to look at the device’s screen. These are made for both
> the iPhone and iPod.
> 
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