That's one reason among others why I would never use jaws, actually I try and 
avoid using any software that uses that authorization nonsense, it causes 
nothing but problems.
On Aug 25, 2012, at 7:41 AM, Eric Caron wrote:

> Hi Robert Mike and others,
> 
>       I needed this info spelled out, so you are not cluttering the list at 
> all!
> 
> Is anyone out there upgrading from VM 4 to 5 using JAWS?  And if so did the 
> machine upgrade nicely or did it require yet another authorization key.  I 
> don't like begging for more keys if I don't need to.  I just got VM 4 working 
> correctly with my JAWS and other software and don't want to start over again 
> if I don't have to!
> 
> Eric Caron 
> 
> On Aug 25, 2012, at 8:12 AM, Robert Carter <nc5rn...@gmail.com> wrote:
> 
>> Thanks Mike. Shortly after I wrote the message, I figured it out also. 
>> Should have just persisted a bit more before cluttering the list.
>> 
>> Robert
>> 
>> 
>> On Aug 24, 2012, at 10:47 PM, Mike Arrigo <n0...@charter.net> wrote:
>> 
>>> I had the same issue. On the page, before the add to cart option you will 
>>> notice a table, one of the things listed is your previous license, and 
>>> right before that there is an unlabeled internal link, select that, this 
>>> will then expand the table and you will find a check box that you can check 
>>> for the version you want to upgrade, not the most user friendly but 
>>> workable.
>>> On Aug 24, 2012, at 8:37 PM, Robert Carter wrote:
>>> 
>>>> Hi,
>>>> 
>>>> I am attempting to upgrade to fusion 5 from fusion 4. When I get logged 
>>>> in, my license key shows up and I am shown the upgrade but when I click on 
>>>> add to cart, nothing gets added to my cart. I have tried vo+space, routing 
>>>> the mouse to the button and clicking it and single and double clicking the 
>>>> mouse with vo+shift+space. Nothing seems to be activating the add to cart 
>>>> button. Have any of you who has purchased the fusion upgrade experienced 
>>>> this? Did you find a work around?
>>>> 
>>>> Thanks,
>>>> 
>>>> Robert Carter
>>>> 
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