Jeff,

I don't know if this will help or not. I have only been using a Mac since April. Suddenly, in the middle of July I could not enter passwords however many times I tried. At the Genius Bar the technician could, like me, hear the clicks that indicated that I was typing characters but we could nnot enter them unless he clicked the mouse. He suggested that I should re-install Lion but in the end I waited and upgraded to ML. So far I have not had any problems but I still do not always get a click sound when I enter a character. I just wonder if you are getting the same problem I had last month.

Anyway, I hope you can resolve it soon.

Chris


----- Original Message ----- From: "John Panarese" <jpanar...@gmail.com>
To: <macvisionaries@googlegroups.com>
Sent: Sunday, August 19, 2012 10:31 PM
Subject: Re: Mountain Lion User Administration


This is very odd. Like I said, I reset the password in the terminal for my friend and it worked after that. This might be worth a call to apple accessibility or Apple care. Unless someone else can come up with a suggestion, I am scratching my head here.


Take Care

John D. Panarese
Director
Mac for the Blind
Tel, (631) 724-4479
Email, j...@macfortheblind.com
Website, http://www.macfortheblind.com

APPLE CERTIFIED SUPPORT PROFESSIONAL FOR MAC OSX LION

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On Aug 19, 2012, at 5:26 PM, Jeff Berwick <mailingli...@berwick.name> wrote:

Thanks for that. Again, no avail. I just don't get it. I try to switch to the new user, I select the other user and a dialogue pops up asking me for a password. I enter the password and it just expects me to keep trying. So frustrating!!!!!


Thx,
Jeff

On 2012-08-19, at 5:05 PM, John Panarese <jpanar...@gmail.com> wrote:

Sorry about that. YOu have to use the termianal menu item from the untility menu. Then, you type, resetpassword That will get you into the area to choose the account and reset the password.


Take Care

John D. Panarese
Director
Mac for the Blind
Tel, (631) 724-4479
Email, j...@macfortheblind.com
Website, http://www.macfortheblind.com

APPLE CERTIFIED SUPPORT PROFESSIONAL FOR MAC OSX LION

AUTHORIZED APPLE STORE BUSINESS AFFILIATE

MAC and iOS VOICEOVER TRAINING AND SUPPORT



On Aug 19, 2012, at 5:02 PM, Jeff Berwick <mailingli...@berwick.name> wrote:

Thanks for the tip. I don't see anything about resetting use passwords when I hold [command] r after rebooting the computer. Could you direct me further please?

Thx,
Jeff

On 2012-08-19, at 4:56 PM, John Panarese <jpanar...@gmail.com> wrote:

You might have to change that account password using the recovery partition then. I had this recently happen on a Mac I migrated settings from a time machine backup. I had to change her password through the resetpassword option in the recovery partition.


Take Care

John D. Panarese
Director
Mac for the Blind
Tel, (631) 724-4479
Email, j...@macfortheblind.com
Website, http://www.macfortheblind.com

APPLE CERTIFIED SUPPORT PROFESSIONAL FOR MAC OSX LION

AUTHORIZED APPLE STORE BUSINESS AFFILIATE

MAC and iOS VOICEOVER TRAINING AND SUPPORT



On Aug 19, 2012, at 4:51 PM, Jeff Berwick <mailingli...@berwick.name> wrote:

I have managed to find the list of users now and reset the password. Strangely enough, the password still does not work. It is the stingiest thing…I reset the password, try to log in as that user and I absolutely cannot. Anybody experienced this before?

Thx,
Jeff

On 2012-08-19, at 4:49 PM, John Panarese <jpanar...@gmail.com> wrote:

What comes to mind is did you unlock the system preferences for the users and groups. You will probably need to do this to view the other accounts.

As for the mailboxes, there is an import mailbox item in the file menu of mail. I don't know if this would work or not, though, as I have not tried importing from another account on the Mac.


Take Care

John D. Panarese
Director
Mac for the Blind
Tel, (631) 724-4479
Email, j...@macfortheblind.com
Website, http://www.macfortheblind.com

APPLE CERTIFIED SUPPORT PROFESSIONAL FOR MAC OSX LION

AUTHORIZED APPLE STORE BUSINESS AFFILIATE

MAC and iOS VOICEOVER TRAINING AND SUPPORT



On Aug 19, 2012, at 4:28 PM, Jeff Berwick <mailingli...@berwick.name> wrote:

Hi all,

Last weekend, we bought my wife a new Mac Book Air. I set it all up and it has been working fine. Today my task was to transfer her email from her old Windows machine. I used the Migration Assistant and it seemed to work fine. However, it has created a new user on the Air with a password that I do not know. I presume that all her email messages have been set up correctly within that profile.

So, I went into System Panel and selected "users". Her original account has administrator privileges but, I don't seem to be able to see the other user to change the password. Any thoughts?

Once I get into the other profile, I will also need to know how I might be able to bring the mail into her original user account. Thoughts on that are also welcome.

Thx,
Jeff

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