I fully agree with you here.

as regards this matter and further issues surrounding the user's help, the 
matter is now CLOSED and I am assisting the user in her problems.

I trust you all have a pleasant day / evening / night.

many thanks

lew

On 5 May 2012, at 22:39, Eric Oyen wrote:

> oh boy. 
> 
> it is my considered opinion that there is no such thing as a stupid question. 
> and yes, some of us have differing methods to learn the same things and these 
> methods can be difficult to understand because they are unique to the 
> individual. take me, for instance... I am totally blind AND a dyslexic. so, 
> my brain processes the printed (broiled) word differently from those who are 
> not dyslexic.  simply because of this one difference, the way I ask questions 
> and search for information may be slightly different.
> 
> believe me when I say it, google is not all that friendly when it comes to 
> searches. if you add one too many words or use the wrong word, your searches 
> will yield unexpected results. sometimes an operator word (such as and, or, 
> if) can balloon the results to such an extent that the search is meaningless. 
>  come to think of it, I may want to sit down and develop a podcast to teach 
> how to do proper searches using google. anyway, simply dismissing someone and 
> saying they are being spoon fed is rude. if you have a problem with people 
> who need this method for whatever reason, then don't bloody respond. now, I 
> had to go through this for a long time with a friend of mine. it took me a 
> very long time to learn (and then get comfortable with) and use google 
> effectively. there are still times where the amount of extraneous information 
> is so high that searching becomes an exercise in frustration. so, if anyone 
> on here asks a question, try to help them, not berate them.
> 
> just my thoughts
> 
> -eric
> 
> On May 5, 2012, at 1:35 PM, Jenny Keller wrote:
> 
>> I'm not sure exactly who the moderator of this list is, but I would 
>> appreciate it if this situation could be handled promptly.
>> 
>> I shouldn't have to be treated like this on this list.
>> 
>> I am sending a copy of a message I received from someone on this list and I 
>> would appreciate it if you would take care of this, one way or another.
>> 
>> FIrst let me tell you lady I am anything but lazy and I think a lot of 
>> people have made a considerable amount of effort to help you on this list. 
>> You know Jenny with that damned attitude you cannot possibly expect help. 
>> FOr the love of God can't you at least indicate that you tried to find the 
>> bloddy answer first!!!! THe way you ask all of your questions indicates to 
>> me that you have not even attempted to look at the help files etc. You do 
>> know how to use the search facilities on GOogle do you not? Do you know how 
>> to use the help facilities in the application? You know some of your 
>> questions are so confusing that it is not even clear what you are talking 
>> about at times. I should know better than to even waste time encouraging you 
>> to do the research because this is exactly the type of response I should 
>> expect. You most definitely come across as though you want to be fed the 
>> information just in the way you post your messages. No one minds helping 
>> you, but at least demonstrate you have tried. As far as the podcast is 
>> concerned I am truly unclear as to how you become more confused. You talk 
>> about how it is not the way you learn, so then explain how you do learn. You 
>> cannot expect folks on the list to know your learning style and sit down to 
>> write mini tutorials with "step 1 open the application" etc. If that is what 
>> you want then say so, otherwise how does anyone know how to feed you 
>> information.
>> So I guess I'll just be to lazy to lower myself to help you in the future 
>> and your crappy attitude certainly took care of that.
>> 
>> Good luck, you're going to need it.
>> 
>> On May 5, 2012, at 4:06 PM, Jenny Keller wrote:
>> 
>>> If I knew where to look for that information I wouldn't inconvenience 
>>> anyone with my question.
>>> 
>>> As far as wanting to be spoon fed, I can't help if I've tried to learn 
>>> things by pod casts and it completely overwhelms me and I end up more 
>>> frustrated and confused than I started out.
>>> 
>>> If that's the way people feel on this list, then tell me then, what is this 
>>> list for then if we can't ask simple questions and get simple answers.
>>> 
>>> If I'm going to be treated in this manner, I'll just not ask anything and 
>>> consider unsubscribing to this list altogether if it is too inconvenient 
>>> for me to ask questions without just being handed a pod cast.  
>>> 
>>> That, in my opinion, is taking the lazy way out anyway, cause it prevents 
>>> you from having to lower yourself to answer such a simple and insignificant 
>>> question.
>>> 
>>> Again, what is this list for if you can't get simple and understandable 
>>> answers to simple questions.
>>> 
>>> If I wanted a pod cast, I would've looked one up.
>>> 
>>> Excuse me for bothering those of you that are just too good to answer my 
>>> simple question.
>>> 
>>> Again, I'll just not say anything and again, if I can't get answers to 
>>> simple questions, but others do't get treated that way, then this list will 
>>> certainly leave my inbox.
>>> 
>>> Jenny
>>> On May 5, 2012, at 12:19 PM, Scott Howell wrote:
>>> 
>>>> Have you tried reading the help files? THey contain a lot of information 
>>>> and there is also Google. You really expect someone to produce a 
>>>> step-by-step tutorial on iCal just for you? No offense, but it seems to me 
>>>> that you have not researched the questions very thoroughly  on your own 
>>>> and just want to be spoon-fed the information. Asking for help is fine and 
>>>> encouraged, but it seems that you would ask only when you have already 
>>>> tried finding the answers elsewhere. There are plenty of resources and the 
>>>> podcast someone suggested is a great way to learn how to use an app.
>>>> Of course then you seem to get cross with folks because they won't just 
>>>> give you what you want when you want it and I hope you understand you are 
>>>> being unfair to those who are providing you the resources.
>>>> 
>>>> On May 5, 2012, at 11:05 AM, Jenny Keller wrote:
>>>> 
>>>>> I need to know what those lists like friends and family, and stuff are 
>>>>> for.  
>>>>> 
>>>>> I don't understand all that stuff, though I did learn how to delete a 
>>>>> reminder.  
>>>>> 
>>>>> I have a list of reminders and all of them are coming up though I thought 
>>>>> I had other reminders.  I don't see any old ones though.
>>>>> 
>>>>> Anyway, Pod Casts give me too much information at one time and a lot of 
>>>>> it I already know, or don't understand in the first place cause it's too 
>>>>> advanced for me, or doesn't tell me what I need till my mind is so 
>>>>> overloaded that I can't absorb any more information.
>>>>> 
>>>>> Anyway, could someone just tell me in baby steps what all that is for and 
>>>>> if you have my number, just call if you want to.
>>>>> 
>>>>> Jenny
>>>>> 
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