Thanks. Unfortunately, I don't own an IOS device, just my macbook, and I don't 
think that having an IToy would solv these
particular problems anyway. I called apple, and she helped me fill out forms 
for Itunes store. I think that in future, I'll
ask for the email address I need to contact if I ever have these kinds of 
problems again. Still haven't heard back from
Itunes, but it's only been a couple of hours, so I won't worry yet. In the mean 
time, I really need to quit buying music
anyway, so this is a good reason to start behaving myself. LOL!


-----Original Message-----
From: macvisionaries@googlegroups.com [mailto:macvisionaries@googlegroups.com] 
On Behalf Of Steve Holmes
Sent: Wednesday, May 02, 2012 1:07 PM
To: macvisionaries@googlegroups.com
Subject: Re: Question about itunes store

I understand all itunes issues have to be resolved online / email.
When you call Apple support, they will most likely give you the URL or email 
address to follow through with.  It's stuff like
this I wish I could deal with in person on the phone; generally lots quicker 
that way.  You might also try obtaining these
tracks from an IOS device if you have one and sync over the cloud.  Just a 
thought to try but if refunds and stuff like that
are involved then you would have to contact Apple anyway.

On 5/1/12, Missy Hoppe <mitmee....@gmail.com> wrote:
> Thanks! It's worth a try. I guess if it doesn't work, I can try
> calling Apple tomorrow. They might be able to point me in the right
> direction on how to get money back if need be.
>
>   _____
>
> From: macvisionaries@googlegroups.com
> [mailto:macvisionaries@googlegroups.com] On Behalf Of Ezzie Bueno
> Sent: Tuesday, May 01, 2012 9:40 PM
> To: macvisionaries@googlegroups.com
> Subject: Re: Question about itunes store
>
>
> Hello Missy,
>
> I had this problem myself and it seemed to fix itself once I restarted
> my computer.
>
> HTH,
>
> Ezzie Bueno
> Sent from my Macbook Pro
> ezziebu...@gmail.com
> (323) 448-0757
>
> Check out daily jokes and more!
>
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>
>
>
> On May 1, 2012, at 6:22 PM, Missy Hoppe wrote:
>
>
> Good evening, all! I had a weird thing happen for the first time when
> buying music from the itunes store. One of the songs I bought refuses
> to download, claiming that the file is corrupt. I've tried checking
> for available downloads multiple times, but keep getting the same
> error. Also, in the same mini shopping spree, I got an album where
> some of the track titles were wrong, and were, in fact duplicates of
> other tracks on the same album. I've never had problems like this with
> the Itunes store, and am wondering how I might go about getting tech
> support or requesting a refund for the song I wasn't able to download
> and the ones which were listed on the album but really weren't there.
> Would I just call Apple, or is there an email address I should
> contact. I tried looking at help on the itunes store, but couldn't
> find anything that fit either of the situations I'm experiencing.
> Thank you all for your time, and any advice you may have would be
> extremely appreciated.
> Missy
>
>
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