Hi, There are known accessibility issues with the main JetBlue web site. You may be able to get parts of it to work with various browser and screen reader combinations, but other features may not work at all. One feature where there is no work around is the flash based check in.
JetBlue is working on an internal accessibility initiative, but it still would be good for them to hear from blind consumers about the accessibility of the web site. You may want to tweet them @JetBlue if you are on Twitter, or contact them in a written form in some way. You should be able to book flights using http://mobile.jetblue.com (although if you use this site from an iPhone the language preference is set to Pollish) I believe for a promotion you can also use: http://mobile.jetblue.com/promo (for instance today there is a 20% off promo code) I think its all upper case 20FORYOU They also have a reservations special services Help Line available at 855-232-5463 (855-ADALine) where the agents will be familiar with waiving the booking fee for blind passengers with accessibility issues. These agents will also readily be able to book web fares if you have an accessibility issue. If you call the main 800-JetBlue phone number they likely won't be as familiar with accessibility issues or especially with booking web fares over the phone. Even if you book through the special services desk, you can tell them you do not want a special service request SSR in your record. If you have an SSR in your record it flags you in their system as being blind, and it also prevents you from using the online check in. Much of my work in the NFB has to do with airline issues, and I regularly work with the DOT and the various airlines. There is an NPRM right now having to do with airline web site and kiosk accessibility which DOT is seeking public comment on. Best, Mika Pyyhkala @pyyhkala On 11/14/11, Jonathan C. Cohn <jon.c.c...@gmail.com> wrote: > Hello, > > I was having some difficulty with the popup choices presented by the JetBlue > website when using Webkit, and since I have heard wonderful praises from > Kevin about chrome, I decided to give it a chance to make the site work. > > I got to the first edit box, entered IAD (for Washington International > Dulles Airport) and was told there was a table with Washington Dulles in it. > I attempted to select on that link and chrome went into high CPU and Best > wishes, > > Died. Can anybody successfully get flight searches to work from the > JetBlue web site? > > Let me know what you did. > > Thanks, > > Jonathan > > > -- > You received this message because you are subscribed to the Google Groups > "MacVisionaries" group. > To post to this group, send email to macvisionaries@googlegroups.com. > To unsubscribe from this group, send email to > macvisionaries+unsubscr...@googlegroups.com. > For more options, visit this group at > http://groups.google.com/group/macvisionaries?hl=en. > > -- You received this message because you are subscribed to the Google Groups "MacVisionaries" group. To post to this group, send email to macvisionaries@googlegroups.com. To unsubscribe from this group, send email to macvisionaries+unsubscr...@googlegroups.com. For more options, visit this group at http://groups.google.com/group/macvisionaries?hl=en.
