great thanks, I did it! works like a charm. Thank you all who helped on this!
You definitely saved my day, and month and year... :)
Cheers,
Rachel

On Sep 8, 2011, at 4:34 PM, Anne Robertson wrote:

> Hello Rachel,
> 
> I find it easier to download the voices from VoiceOver Utility, category 
> Speech. Click the Default Voice menu button and go down to Customise. Press 
> Return and navigate right to the search box where you can type in the 
> language you want such as Spanish, and the appropriate voices will be shown 
> in the table to the right. Interact with it and press VO-Space on the voice 
> you want, then navigate right and click on OK. Software Update will be 
> launched.
> 
> Cheers,
> 
> Anne
> 
> 
> On 8 Sep 2011, at 19:35, Rachel magario wrote:
> 
>> where is the system voice pup up?
>> I don't see that, I only see language and text or speech.
> 
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