Hi Jenny,

thanks.  this sounds a lot like the problem we're having.  We'll give it a 
shot, we've really come to love Netflix! :)
Best,
Donna
On Jul 27, 2011, at 12:16 PM, Jenny Wood wrote:

> Hi Donna,
> 
> The only problem we have ever had with our AppleTV has been with Netflix.  
> When we encountered our latest Netflix issue, we were receiving an error 
> message indicating that Netflix was currently unavailable, and to please try 
> again later.  So I googled the problem, and many posts on this particular 
> issue recommended power cycling the AppleTV, which I did, numerous times.  
> However, power cycling made no difference, other than making me re-enter my 
> login information for Netflix.  Well, I suppose we got a different error at 
> that point, so it did make some difference. :-)  So my husband did some more 
> googling, and what he found was very simple.  It was recommended to back out 
> of Netflix upon receiving the error, don't do anything else, then going 
> straight back into Netflix.  Um, believe it or not, this worked.  After three 
> days of no Netflix access, it worked.  Not sure if it will work in your case, 
> as this issue seems to be slightly different for different folks, but it's 
> probably worth a try.  As soon as you receive the error message, back out to 
> the Main menu and go straight back into Netflix.  Good luck to you, and I 
> hope you get it working soon! 
> 
> --
> 
> Jenny Wood
> Phone:        (972) 989-3894
> Email:        kc5...@gmail.com
> Facebook/Twitter/Skype:       kc5gni
> 
> 
> 
> 
> On Jul 27, 2011, at 6:22 AM, Donna Goodin wrote:
> 
>> Hi Les and Patrick,
>> 
>> thanks for the feedback.  those aren't the problems we're having.  For some 
>> reason, when we go to watch Netflix, we're are told that Apple TV is not 
>> connected to the internet.  Sometimes it downloads about 2 seconds worth of 
>> content first, sometimes not.  But I know our network is functioning 
>> properly, because our computers are connecting just fine.
>> Best,
>> Donna
>> 
>> On Jul 27, 2011, at 12:13 AM, Patrick Neazer wrote:
>> 
>>> Hello Les, Donna, and all:
>>> 
>>> Just chiming in on the Apple TV thread.
>>> 
>>> There has not been any difficulties with Apple TV hear except when the 
>>> power has gone out. Then, for some reason when starting Apple TV again 
>>> voiceover has gone on vacation. It must be activated again by going to the 
>>> settings menu (which is all the way to the top right), arrowing all the way 
>>> down and then up two. Press the select button twice and voiceover should 
>>> return.
>>> 
>>> Come to think of it, we lost power here for a few minutes this evening so I 
>>> get to try this again ... yay :). 
>>> 
>>> If something unexpected should occur I will let you and the list know ... 
>>> here is hoping for the best.
>>> 
>>> Take good care and I wish you enough.
>>> On Jul 26, 2011, at 10:30 PM, Les Kriegler wrote:
>>> 
>>>> Donna, overall, Apple TV works well here and I don't experience the 
>>>> problems that others have reported.  On two occasions, I had to unplug the 
>>>> device from the wall as it froze, and on occasion, I don't hear VoiceOver 
>>>> after closing down an event, but those are minor issues.  With Netflix, I 
>>>> experience no difficulties thus far.
>>>> 
>>>> Les
>>>> On Jul 26, 2011, at 9:43 PM, Donna Goodin wrote:
>>>> 
>>>>> Hi all,
>>>>> 
>>>>> I've recently heard some of you making reference to difficulties you have 
>>>>> had lately with Apple TV.  We are also having problems, and are trying to 
>>>>> figure out if the problem is the network or the Apple TV.  What kind of 
>>>>> problems have folks been having?
>>>>> TIA,
>>>>> Donna
>>>>> 
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