Ester,

I'm not even at that step.  It's the compartment door I'm referring to.  It is 
sticking in the center and I can't seem to get it loosened up.

In the center there seems to be a very small item loosely moving in and out 
when I move my fingers over the area, but can't figure if it's something which 
requires a pen or paperclip to press it in.

It's definitely not another screw.

On Jun 10, 2011, at 3:42 PM, Esther wrote:

> Hi Vince,
> 
> Just after the step about removing the screws, the instructions  on the Apple 
> Knowledge Base article page say:
> 
> "Untuck the tab in the memory compartment. If you are replacing a memory 
> module, gently pull the tab to eject any installed memory module."
> 
> Did you try to feel around for any tabs along the base of the compartment and 
> pull them out?  I'd guess from previous memory setups that you're up against 
> the actual modules, which you have to pull out by finding the tabs tucked 
> below them.  Try to locate the tabs and then try pulling them out.  Just 
> guessing from the instruction list description.  
> 
> Cheers,
> 
> Esther 
> 
> On Jun 10, 2011, at 09:26, Vince Mistretta wrote:
> 
>> Thanks, but I did that and it says to remove screws - not how many for my 
>> model.  Most 27 inch seem to have two screws which Idid loosen, but there 
>> seems to be something else there which is not described.  It might be in a 
>> diagram, but not described in words.  That's why I'm asking here in case 
>> anyone had this experience.  I really don't want to bring this thing into 
>> the apple store just for this simple task.
>> On Jun 10, 2011, at 3:10 PM, Esther wrote:
>> 
>>> Hi Vince,
>>> 
>>> I don't know the iMac layout, but Apple's support pages gives full 
>>> information on how to perform memory upgrades and disk installations (on 
>>> computer and laptop models where this is relatively easy to access).  Go to 
>>> the Knowledge Base Article on "iMac: How to remove or install memory":
>>> http://support.apple.com/kb/HT1423
> <snip>
>>>>> 
>>>>> Is there more than two screws on bottom memory door?  I loosened the two
>>>>> screws on either side but find it still is being hindered by something in
>>>>> the middle.
>>>> 
> 
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