Hi

They told you to reset your phone because of a battery that's crapping out?  
Hard to believe that an Apple employee wouldn't know better.  I'm sorry they 
gave you bad information.  The battery is dying.  Time for a new battery.  If 
you have apple care and it's with in the two years they should give you a new 
phone for free.  If you don't have apple care then you will need to buy a new 
phone or live with this battery problem until you can get a new phone.  You 
should make sure that you are trying to keep your batteries healthy.  Make sure 
that you fully drain, use until it shuts itself off, and charge to 100% once a 
month.  Try to use the phone longer before plugging it in.  Try to let it come 
to 100% before unplugging it.  Don't leaved it plugged in after it is fully 
charged.  These are all things that will help get you a longer life out of your 
battery.

--FC

On Mar 15, 2011, at 8:06 PM, Chenelle Hancock wrote:

> hello all,
> i am having a  singuler  problem with my iphone 3 gs. whenever i am on the 
> phone withsomeone it could go down to fout percent  and tenafterwards it 
> would just cut itself off.  i took it to the apple store esterda and  someone 
> there fyy
> Sent f told me to  do a restore of my phone and that is what i did. i even 
> went as far as to  back up all of the information on m phone and retransmit 
> it all back to the phone and it is still  cutting off after soxty percent  of 
> my power usage. is there anone that can help me?.
> i really most  sincerely appreciate it.
> chenelle thanks a lot for your help in this matter.ytyom my iPhone
> 
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