That sounds like a lot of work. I am hoping that apple will just fix the problem. Heather ----- Original Message ----- From: "Esther" <mori...@mac.com>
To: <macvisionaries@googlegroups.com>
Sent: Monday, November 29, 2010 1:27 PM
Subject: Re: Problems with VoiceOver and Bluetooth Jabra Halo


Hi Jon,

I'm not using Bluetooth on my Mac, but a quick Google search showed that people are reporting issues with Bluetooth after the 10.6.5 update. This is ironic, since one of the features of the update was supposed to be improved Bluetooth stability and connectivity for Braille devices. You might want to check through the Apple Discussion forums for solutions. I read one thread titled "Bluetooth disabling after 10.6.5 upgrade" where a couple of users were finally able to get things working after completely powering down their iMacs, unplugging the power cords, pressing the on/off button (I assume this was to discharge the capacitor), and leaving everything off for half an hour before restarting. I'm not sure how those instructions would translate for other Mac devices. They unsuccessfully first tried repairing permissions, zapping the PRAM, re-downloading the combo update, and booting up from the DVD, among other things. that did not work for them. Although, the one time I had to apply a fix to a relative's MacBook USB port problem by resetting the PRAM, the AppleCare tech (on the phone), told me to unplug and turn everything off, then remove the battery and hold down the on/off button for at least 12 seconds before putting back the battery. In case this helps you I'll paste in the details on resetting the PRAM:

1. Power down the computer and remove the battery from the MacBook. (On my model you need to get a thick coin, like a U.S. nickel, to insert in the slot of the lock for the battery, and give it a quarter turn clockwise to rotate it into the unlock position so the side of the battery near the lock will pop up, and so that the battery can be removed.) 2. With the battery removed, hold down the power button for at least 12 seconds. 3. Replace the battery. (On my model, you insert the side near the left edge of the laptop so that it engages, and then swing the other end so that it slots into the lock position. Then you use the coin to turn the slotted lock a quarter turn counter-clockwise to lock again.) 4. Hold down the Command, Option, P, and R keys while you power on your laptop. I press down the Command, Option, and R keys with my left hand (little finger on the Option key, ring finger on the Command key, and either middle or index finger on the R key). I press the thumb of my right hand on the P key and push down on the power button with the middle finger of my right hand. 5. You need to keep the Command, Option, P, and R keys pressed for at least 3 start-up chimes before releasing them in order to reset the PRAM. 6. Log in as usual and check your USB port connections. (In your case, try checking the Bluetooth performance.)

HTH. Try Googling about this and maybe you'll find more information about a solution.

Cheers,

Esther


On Nov 29, 2010, at 06:32, Jonathan C. Cohn wrote:

Hello,

In 10.6.4 I was using my Halo on occasion to work with VoiceOver, and found that it worked better than in earlier versions. Last, week, I upgraded to 10.6.5, and had the first need to work with headphones this weekend. I had significant problems:

1. VoiceOver / Alex started stuttering, and turning on/off the Bluetooth connection every phrase. Then when I shutdown the bluetooth audio I discovered several functions of the keyboard had stopped working. Is anybody using bluetooth regularly for their audio output with 10.6.5? If so, did you need to adjust any non- standard parameters to make it work?

I am planning on getting somebody with sight to look over the system profiler while I try using the headset again, but before getting my family grumpy at me,I wanted to illicit any ideas from this list.

Thanks,

JOn



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