Yes I had tried in the past and seems like one had to jump through some hoops. 
HOwever, being that I have not tried lately, I will give it another go. I had 
really hoped they would have addressed the volume issue because honestly, it 
really is that different from the Mac volume.
On Aug 13, 2010, at 11:25 AM, Barry Hadder wrote:

> Scott,
> 
> Have you tried contacting them from their support page?  From the help menu, 
> you can reach the support sight where there is a link to contact them.
> Hope that helps.
> 
> On Aug 13, 2010, at 7:36 AM, Scott Howell wrote:
> 
>> Folks,
>> 
>> I cannot recommend upgrading to the most recent version of VmWare's Fusion. 
>> Not only have they not corrected the volume issue, there is now a more 
>> significant problem. The audio is so choppy as to be useless. I do not know 
>> what the hell VmWare is doing, but they have really screwed things up in my 
>> opinion. It seems contacting them is no easy task either, so if anyone has a 
>> simple way to reach support, please let me know. I am just really 
>> disappointed in the last two versions.
>> 
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