You could try the feedback part on Apple's website, www.apple.com/feedback and 
select iPhone 
On 13 Jul 2010, at 18:48, Jean-Philippe Rykiel wrote:

> Dear all,
> I know that few of you will be concerned with my problem as you, Lucky 
> English speaking folks, don't have to use these à or â or é characters.
> But I'm having problems accessing these characters with the new touch type 
> mode on my iPod touch. These characters are usually linked to their 
> corresponding letter so that what you would normally do is double tap and 
> hold a letter and slide your finger to get all the alternatives to this 
> particular letter.
> With the new touch type mode, it gets a little bit harder , but it still 
> should work if you select a letter by hitting  it very briefly and double tap 
> and hold anywhere on the screen. The problem is that it works sometimes but 
> not always and I think it's a bug.
> I sent a mail to Apple access ability, but all I got was this automated reply 
> saying that they thanked me for my feedback and blah blah blah.
> Is there anyone I could send this bug report to, who  would give me a more 
> constructive answer?
> all the best,
> JPR
> http://www.facebook.com/jprykiel
> http://myspace.com/jeanphilipperykiel
> 
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