and if they haven't had that option, the PdF guide will help them along the way 
:)

On 11 May 2010, at 16:00, Pete Nalda wrote:

> Ok.  Yes I'll admit it was a "Usability Study", and not a review.  And I also 
> agree that things could be changed to make it more "usable" to the masses, 
> but, I think, also, that in this day and time, people are going to get a 
> chance to experience some "how it works" information prior to sitting down 
> with it.  I also feel that there are very few products (especially computers) 
> that are automatically useable out of the box without some form of study.  
> That's why there are quick start guides and the like.  Also, I think that the 
> majority of iPad buyers will have had experience with another Apple product, 
> thus allowing them the ability to figure out the interface.
> 
> On May 11, 2010, at 9:42 AM, Bryan Smart wrote:
> 
>> Pete,
>> 
>> This is not a product review. It is a summary of an academic study. In the 
>> summary that you read, he isn't expressing his personal like or dislike for 
>> the iPad. His conclusion is based on the results of the testing of the 
>> people in his study. The way those tests work is they tell the person to do 
>> something, without telling them how, and they observe how the person tries 
>> to accomplish the task. How long it takes a person to accomplish a task, how 
>> many mistakes they make, and even things like their frustration level are 
>> logged. In user interface design, the goal is to design interfaces that work 
>> like people expect, not to train people to work a particular interface. Of 
>> course, nothing is always obvious to all people, but the goal is to make the 
>> operation as obvious to as many people as is possible.
>> 
>> Some of this won't apply to blind people. VoiceOver gives blindies clues 
>> about what is clickable and what isn't. Sighted people don't have any 
>> automatic cues, like clickable things are circled or highlighted, though.
>> 
>> As far as the buttons at the bottom, that might be obvious to you, but not 
>> necessarily obvious to a sighted person. In western language, flow starts at 
>> the top left, and continues down while scanning across each row. Even though 
>> sighted people can see an entire screen at once, they can't focus on all of 
>> it read it all at once. Since they're trained, through reading, to scan left 
>> to right, top to bottom, this is also the common pattern that they use to 
>> scan a screen like the iPad. Of course, any experienced iPad user will 
>> eventually learn to look to the bottom for buttons to switch between pages, 
>> but that is something that must be learned. The more obvious way to do it is 
>> to put tabs at the top of the window. A sighted person looking at cards in a 
>> card file, for example, will see labeled tabs sticking out of the top of the 
>> cards. That's why multi page dialog boxes on Windows and OSX display their 
>> dialogs this way. This whole left to right, top to bottom approach is also 
>> why the OSX menu bar is at the top of the screen, while the dock is at the 
>> bottom. Any user wondering "where should I go next", or "how do I get back 
>> to the screen that does that thing", will naturally start looking at the top 
>> of the screen. Beyond that, there are gesture reasons for the menu bar being 
>> up there, such as the mouse gesture for zipping to the top of the screen is 
>> very easy (just push the mouse away from you). By contrast, the dock, at the 
>> bottom, is the last thing they see. This is because you're likely to need to 
>> perform actions in the current program before you need to switch to another 
>> constantly. Also, the dock isn't extremely useful to sighted users, as most 
>> of them would just switch to another app by clicking a visible portion of 
>> one of the app's windows.
>> 
>> Apple has very strong interface guidelines for designing desktop apps, but 
>> they aren't as strict, at least in that area, for mobile apps. So, he says 
>> that developers are left to their own ideas about how apps should work, and 
>> the result is that not everyone knows what to expect from app to app.
>> 
>> Anyway, all that to say that this guy is an expert in user interface design, 
>> and his highly informed and tested conclusion is that better choices could 
>> have been made to make it so that the iPad's operation was more obvious to 
>> untrained people than it is now.
>> 
>> Bryan
>> 
>> 
>> 
>> On May 11, 2010, at 9:42 AM, Pete Nalda wrote:
>> 
>>> Thanks for the article.  While he makes some valid points, I get the 
>>> feeling he just doesn't like the iPad.  That's ok, but the first thing he 
>>> complains about is the dock.  I had no problem noticing it myself.  I think 
>>> that anyone would be inclined to study the whole screen, and not just the 
>>> top, and I'd bet that people would read reviews where they talk about it.  
>>> Also that "Tab Bar" is called a Dock.  The rest of the review just sort of 
>>> follows this complaint.  Also, he didn't even review the built in apps at 
>>> all.  What about ibooks?  I'm sorry, I still get the idea he just wants to 
>>> hate the iPad and for that matter probably hates Apple's way of doing 
>>> things.
>>> 
>>> On May 11, 2010, at 3:53 AM, Dónal Fitzpatrick wrote:
>>> 
>>>> Hi all,
>>>> 
>>>> I don't know if many on this list will be familiar with the work of 
>>>> Jacob Nielsen.  For those who don't know him, he's one of the 
>>>> foremost minds in the field of interaction design.  Those who took 
>>>> (or are taking) computer science at University may have encountered 
>>>> his work during courses in HCI or User-Interaction design.  He is 
>>>> well-known for the famous "Nielsen's 10 heuristics" which play a major 
>>>> part in interface design.
>>>> 
>>>> Anyway he's done some testing on the iPad.  I don't have one myself, 
>>>> and don't have a personal interest in getting one (though I may get 
>>>> one for my lab to do some projects on), but I thought the link below 
>>>> might interest some people on the list.
>>>> 
>>>> http://www.useit.com/alertbox/ipad.html
>>>> 
>>>> Enjoy,
>>>> 
>>>> Dónal
>>>> 
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>>> 
>>> Egun On, Lagunak! (Basque for G'day, Mates) Pete Nalda 
>>> http://www.myspace.com/musikonalda
>>> http://www.facebook.com/lpnalda
>>> 
>>> 
>>> 
>>> 
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> 
> Egun On, Lagunak! (Basque for G'day, Mates)
> Pete Nalda
> http://www.myspace.com/musikonalda
> http://www.facebook.com/lpnalda
> 
> 
> 
> 
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