That’s what we ended up doing. 😊 
Cheers,
Donna

> On Jun 15, 2024, at 7:38 PM, Brad Snyder <wb...@swbell.net> wrote:
> 
> Why not just reset the iPad back to factory original.
> 
> - Brad -
> 
> On Jun 15, 2024, at 11:35, 'Donna Goodin' via MacVisionaries 
> <macvisionaries@googlegroups.com> wrote:
> 
> Yes.  This is a hot mess.  I think we’re gonna have to go to the Apple Store 
> when we get back to the U.S.
> Donna
> 
>> On Jun 15, 2024, at 6:33 PM, 'E.T.' via MacVisionaries 
>> <macvisionaries@googlegroups.com> wrote:
>> 
>> Did he try signing out of Apple ID on the iPad?
>> 
>> From E.T.'s Keyboard...
>> "Alone we can do so little; together we can do so much."
>> -Helen Keller
>> My e-Mail:
>> ancient.ali...@icloud.com
>> 
>> On 6/15/2024 8:41 AM, 'Donna Goodin' via MacVisionaries wrote:
>>> Hi all,
>>> A couple of days ago we figured out that my husband, after changing his 
>>> Apple ID, updated his Apple ID on his phone, but not on his very old 
>>> iPad—approx 2013.  He’s now trying to sign in to his iPad with this newer 
>>> creds.  He got an error saying that he could no longer sync with iCloud 
>>> messages because the accounts were different.  This makes no sense to 
>>> either of us.  It seems like somehow, his old Apple ID is still active.  Is 
>>> that even possible?  Also,  when I iMessage him, the message goes to his 
>>> phone, but not his iPad.  Anyone have any idea how to fix this?
>>> TIA,
>>> Donna
>> 
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