I just checked and yes, that’s the problem. looks like I’ll have to have the 
battery replaced.

> On Jun 6, 2024, at 12:22 AM, Bradford Snyder <wb...@swbell.net> wrote:
> 
> I would suggest checking your battery health by going to:
> Settings > Battery > Battery Health, and check the Maximum capacity.
> If the capacity is below 80%, you may want to consider replacing your 
> battery, or getting a new iPhone.
> 
> - Brad -
> 
> 
> 
> On Jun 6, 2024, at 00:06, Lorie McCloud <lorice...@gmail.com> wrote:
> 
> for the past few months my phone’s been somehow turning itself down. if it’s 
> not right next to me I’ll pick it up after a few hours and notice that I have 
> maybe a phone call and a couple of text messages and I didn’t hear them come 
> in. also a few times when it has been right there by me I’ve heard it ringing 
> very softly. it’s way softer than I would ever set it because I wouldn’t be 
> able to hear vo at that volume level. the other thing is that when I make a 
> call it turns itself way down and also when I answer a call. I’d like to hear 
> opinions and suggestions here. is it something this model sometimes does? 
> might it be specific to this particular unit? is there anything I can do 
> about it?
> 
> thanks.
> Lorie
> 
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