Are there any system alerts open?
Press control plus option plus F1 twice to check.
When trying to open the app, press control option shift M,
Then choose open.
Or check to see if it’s being blocked in system preferences and Privacy.

Rob

> On Dec 24, 2023, at 7:46 PM, Lorie McCloud <lorice...@gmail.com> wrote:
> 
> I ran the app cleaner, deleted the Hermes files, dumped the trash and 
> redownloaded Hermes and opened it. nothing appeared to happen although I’ve 
> been through this a couple of times and apparently the files all get put back 
> in there. once a notification popped up asking if I wanted to allow 
> notifications from Hermes. that was happening when the app first crashed. I’m 
> not sure if there’s anything I can do to make this app work. if you have 
> suggestions, I’d be glad to hear them.
> 
> thanks.
> Lorie
> 
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