I had this problem also with two Sandisk drives, which had U3 capability on 
them.  I even tried using the U3 removal tool on them and they wouldn't work.  
I believe that if there is any extraneous software at all on the drive it will 
not work in the player.  I bought an HP trouble free drive.  I cannot remember 
the exact model number, but problem free was definitely written on the package. 
 It is a 16 gig drive.  All the other drives at Staples had different types of 
software installed on them.  Sorry I can't help more, but I certainly went 
through this frustration already myself.
On Apr 10, 2010, at 9:17 PM, Ms. Jenny Kennedy wrote:

> Hi all,
> 
> Could somebody please tell me how to format the usb flash drives on my Mac so 
> the NLS DTB player will read them?  All I get is "Cartrage error and I don't 
> know what to do about it.  I do not have access to a windows PC and would 
> like to read some books. can anybody help me?
> 
> I've gone to disk utilities and eraced the drive, formated it to fat ms dos 
> and still it won't work.  At one point about a month ago I could format 
> drives on here and they'd work just fine, however, now it isn't working 
> again. so any help would be most welcome.  Thanks...
> 
> Ps. the drives I'm working with are 4 gb and 2 gb and will work if I format 
> them on windows... Tho like I said I haven't access to a windows computer so 
> I'm kind of stuck. Thanks much
> 
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