That is what I don’t get.

I have no idea how to resolve and their CSR won’t either. There is only one 
capitalone Mobile app, right?

 

From: macvisionaries@googlegroups.com <macvisionaries@googlegroups.com> On 
Behalf Of minh Tam ha
Sent: Friday, March 24, 2023 1:00 PM
To: macvisionaries@googlegroups.com
Cc: viph...@googlegroups.com
Subject: Re: weird issue with capitalone 365 and voiceover

 

I also tried with my CapitalOne app with a few different transfers between 
accounts and I'm not experiencing this issue.

 

 

 

On Fri, Mar 24, 2023 at 11:55 AM Peter Logan <pdlloga...@gmail.com 
<mailto:pdlloga...@gmail.com> > wrote:

Works as expected for me.  I just did a test and no issues.  Have you deleted 
and reinstalled the app?

 

From: viph...@googlegroups.com <mailto:viph...@googlegroups.com>  
<viph...@googlegroups.com <mailto:viph...@googlegroups.com> > On Behalf Of 
sarai.bucciare...@gmail.com <mailto:sarai.bucciare...@gmail.com> 
Sent: Friday, March 24, 2023 7:25 AM
To: viph...@googlegroups.com <mailto:viph...@googlegroups.com> 
Cc: macvisionaries@googlegroups.com <mailto:macvisionaries@googlegroups.com> 
Subject: weird issue with capitalone 365 and voiceover

 

All:

I have an iPhone 13 Pro max running iOS 16.3.1.

Capitalone Mobile app version 5.109.1.

Issue is with Voiceover running, I cannot transfer money to and from an 
external account to any of my Capitalone accounts. If voiceover is off, a 
sighted person can select the external account and it works fine. Web site 
works fine. I’ve uninstalled and reinstalled the app. Tried screen recognition, 
etc.

Repro steps:

1.      Log in to Capitalone mobile app.
2.      Double tap an account from the list.
3.      Double tap transfer.
4.      On from account, double tap the external account at the end of the list 
under heading external accounts.
5.      When you are returned to the screen notice it chose the last account in 
the capitalone list.

 

 

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