Hi Mark and Others,

I've read about the WiFi signal problems, and thought I would respond to this with a tip for a way I've worked around a problem with WiFi on my iPod Touch, which turns out to be due to bug introduced in the OS 3.0 or 3.1 firmware, and may be related to some of these problems. I found this in the Just Another iPhone Blog web pages:

http://justanotheriphoneblog.com/wordpress/iphone-tips/workaround-for-one-of-the-iphoneipod-touch-wifi-bugs
("Workaround For One Of The iPhone/iPod Touch WiFi Bugs" by JOE T on NOVEMBER 14, 2009)

What seemed to happen for me, was that the iPod Touch would drop its connection in locations where the WiFi signal was low, and where I had WPA encryption enabled. If I didn't start using the connection right away, the reported signal level would drop, and the connection would break. I tried checking the various recommendations listed in the article -- and I was using Apple equipment (AirPort Express) that was updated to the latest firmware, etc. The problems only happened where the signal was weak (as reported by WiFiTrak, and other WiFi stumblers no longer available in the App Store).

The way I now have my iPod Touch working in these circumstances is that I've switched my connection from DHCP to Static IP address by simply copying the entries in the five fields for DHCP input to the corresponding fields for the Static IP address. This works for my home network, and I don't get dropped connections. Also, the number of bars reported on the status line stays high.

Here's what I think is going on and why the switch to Static IP address works. Apple has set iPhone, iPod Touch, and presumably also the iPad to save power, so when a WiFi signal is not detected, or when you're not actively using the internet to transfer data, it turns things down or off. This turns out to be a timing issue -- if it takes longer to make a connection because you're going through encryption, or if it takes longer to resolve the address of a web page through a domain name server, your WiFi gets turned down before you can make the connection, and the signal reported drops. My first work around was to play a low bit rate stream in background in Safari with ooTunes or WunderRadio. As long as there was active data flowing, the connection wouldn't drop, and I could use other apps (that required an internet connection, but didn't use Safari).

The article mentions speculations in the Apple forums that the problem was related to the DNS lookup. When you change the WiFi connection from DHCP to Static IP address, instead of taking longer to look up your address and the DNS address, your iPhone or iPod Touch simply reads them off the Static setting and saves time. That is, the information in the IP address and DNS address fields that are reported under the Settings > WiFi menu under the "More Info" button for your selected network are "discovered" values under the DHCP setting. Since they usually won't change for a home network, you can switch the button from "DHCP" to "Static IP" simply copy them into the same fields. Then, the iPhone/iPod Touch/ iPad doesn't spend extra time trying to resolve these by looking them up, and doesn't have time to drop your signal.

It's a little more complicated than this, because very occasionally your DHCP address will change. In those cases, just set the button back to DHCP, make your connection, note the new address, and copy the new values into the "Static IP" fields. This works for home networks, but you're more likely to have your addresses change if you connect via DHCP to a large network.

There are some accessibility issues, in that the Static IP fields are not announced. Just copy the numbers in order. (And I don't mean copy as in copy and paste -- just type in the values).

This works for me. Incidentally, I never had problems with low signals in networks where there is no encryption, and possibly not even WEP encryption. The other telling feature is that the difference in signal is only on the new model devices -- someone who has an older model iPod Touch with the same content will, in the same location, not see the same level of low signal level. Also, when the signal is dropped, and I was prompted to reconnect I'd be asked to retype my network password. The WiFiTrak app (that is no longer available) allowed me to just reconnect with my previously entered password, but it would have a timer countdown for how long it would take. That's why I think it is a timing issue, with the antenna set to power down too fast in the case of encrypted or low signal networks.

Just my thoughts, and I obviously can't test this on a iPad. But this works for my issues. I hope Apple fixes this.

Cheers,

Esther

On 7 Apr 2010, at 05:13, M. Taylor wrote:

Hello Everyone.  The following is from PC Magazine.

Mark

Apple Confirms iPad Wi-Fi Problems; Try These Fixes

thread entitled "Weak Wifi Pages" already has over 10,000 views - remarkable since it's only been 48 hours since the official iPad launch. Here are a
couple of user statements:

I have also noticed very weak wifi signal in my 16GB iPad. Even when
standing in front of the wlan router the signal fluctuates from strong to very weak. The router has very strong signals as every other computer here
has full signal strength, even 20-30 meters from the route[r].

and:

Let me add my voice to the throng. I'm getting one or two bars on my iPad in
rooms where my iPhone, iPod touch, both Macbook Pros, Apple TV and
Playstation all get full service.

Users are speculating that the weak signal strength may be caused by poor
placement of the Wi-Fi antenna; others ponder if the problems are the
symptoms of a software issue. The latter appears to be the culprit evidenced
by the fact that most users on the forum who are running completely
Apple-based networks are not having the same issue:

I noticed that this was happening at my mother in law's with the ActionTec
Verizon FiOS router. However, here at my house, where Time Capsule and
Airport Extreme rule the house, I have 0 problems.

No problem here either, my wireless network is run by apple devices too.

Yet there are also grumblings about weak signals from those using Apple's
Airport Extreme routers.

Another issue being reported is the iPad's continuous request for
re-authentication to a secured wireless router, even after a successful,
initial connection to it.

Apple Weighs In:

On Monday, Apple posted a Knowledge Base article, pertaining to these
issues. Not only does the article make suggestions for a remedy, it gives legitimacy to the fact that Apple considers this a very real issue. The article states that having a third-party Wi-Fi router that supports both the
2.4-GHz and 5-GHz bands may be subject to a connectivity problem. It
suggests that users can setup different SSID's for each band's network and to ensure that each network uses the same security type (WEP, WPA or WPA2.)

What You Can Do:

If you're an early adopter experiencing connectivity issues there are a few things you can do to until Apple comes up with a more definitive explanation
and fix for this problem:

Update Your Router's Firmware. Before attempting to connect an iPad to a home network, make sure that you have the latest version of the firmware to ensure that the router is functioning at full capability. This is usually
done within the router's included software.

Change The Router's Location. Do you have your router positioned in close
proximity to equipment that could be causing interference? Microwaves,
cordless phones, baby monitors, wireless keyboards, and Bluetooth devices
can muddy a W-Fi signal.

Set Your Router To Operate On One 802.11 Standard. Most current routers
support not only 802.11n, but a, b, and g as well. Set your router to
operate exclusively on the greatest standard available, and do the same with
the wireless devices on your network. The iPad ships with support for
802.11n, so you should have your router match that if possible.

Change Your Router's Security Encryption. Typically, security isn't
something that should be experimented with, but when attempting to boost network performance, it may be necessary. There's no question that WPA and WPA2 encryption is more secure than WEP, but the jury's still out about which encryption method can slow a network down more (some believe it's WEP and others WPA). If you have either currently deployed in your home network, try changing to a different encryption setting and see if that makes any difference in your connectivity. Apple also recommends that you use the same
security settings across the entire network.

Rename Your Networks. Apple makes the somewhat odd suggestion that users rename their networks. "Create separate Wi-Fi network names to identify each band. This can be done easily by appending one or more characters to the current network name. Example: Add a G to the 802.11b/g network name and an
N to the 802.11n network name."

This is surely the so-called pea in the princess' mattress, at least where the iPad's launch is concerned. It's hard to know where the blame lies at this time. While it's understandable that Apple is bearing the brunt of the complaints for their device's perceived connectivity issues, the problems could very well be an issue with third-party router vendors not releasing or pushing out firmware updates in time for the iPad's release. Here's hoping for a true fix from router vendors and/or Apple in the immediate future. In
the meanwhile, try the tips above, and let us know if they helped you.


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