Hi all,

I have a Shark robot vacuum which, until the latest version of the iOS app, I 
have been able to work independently.  I do have some grumbles about the 
product—I have to set the power level every single time, but that is something 
I have taken up with their customer support team.

The latest version of the app is completely inaccessible.  I am able to start 
the vacuum, but I’m not able to access the menu system or change the power 
level of the suction.

Does anybody else use the Shark robot vacuum and can confirm this?

I’m currently in a battle with their support team, but I’m struggling with even 
being able to get them to understand the basic principle of accessibility.

They are headquartered in the States, so I expect they have to be compliant 
with Section 508, but, as I am a Canadian, I’m not sure I can wield that power. 
;)

Thx,
Jeff

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