Hi all, I have a Shark robot vacuum which, until the latest version of the iOS app, I have been able to work independently. I do have some grumbles about the product—I have to set the power level every single time, but that is something I have taken up with their customer support team.
The latest version of the app is completely inaccessible. I am able to start the vacuum, but I’m not able to access the menu system or change the power level of the suction. Does anybody else use the Shark robot vacuum and can confirm this? I’m currently in a battle with their support team, but I’m struggling with even being able to get them to understand the basic principle of accessibility. They are headquartered in the States, so I expect they have to be compliant with Section 508, but, as I am a Canadian, I’m not sure I can wield that power. ;) Thx, Jeff -- The following information is important for all members of the Mac Visionaries list. If you have any questions or concerns about the running of this list, or if you feel that a member's post is inappropriate, please contact the owners or moderators directly rather than posting on the list itself. Your Mac Visionaries list moderator is Mark Taylor. You can reach mark at: mk...@ucla.edu and your owner is Cara Quinn - you can reach Cara at caraqu...@caraquinn.com The archives for this list can be searched at: http://www.mail-archive.com/macvisionaries@googlegroups.com/ --- You received this message because you are subscribed to the Google Groups "MacVisionaries" group. To unsubscribe from this group and stop receiving emails from it, send an email to macvisionaries+unsubscr...@googlegroups.com. To view this discussion on the web visit https://groups.google.com/d/msgid/macvisionaries/EF3C7C59-B48A-4F59-BF9D-C388998A7DA0%40berwick.name.