Hi Jonathan,

In my case, it was an unfortunate intersection of events. I have a Pro account 
through the university where I teach, and they recently "upgraded" to 
two-factor authentication. I had authenticated before logging into Zoom, but 
for some reason, probably only known to the 2f Gods, I had to re-authenticate. 
Once I did that, all was well.
Cheers,
Donna


> On Feb 1, 2021, at 7:47 PM, Jonathan Cohn <jon.c.c...@gmail.com> wrote:
> 
> My wife was having issues with Zoom on her system, and after she exited the 
> meeting it asked if she wanted to update zoom. Things started working better 
> after the update. No idea if this is your issue.
> 
>               Best wishes,
> 
> Jonathan Cohn
> 
> 
> 
>> On Feb 1, 2021, at 11:49, 'Donna Goodin' via MacVisionaries 
>> <macvisionaries@googlegroups.com <mailto:macvisionaries@googlegroups.com>> 
>> wrote:
>> 
>> Hi all,
>> 
>> Since my upgrade, Zoom no longer seems to work. I don't seem to have access 
>> to the commands to enable or disable video and audio--CMD-Shift A and V 
>> respectively. Is there some setting I need to adjust? I'm running the latest 
>> version of Zoom.
>> Thanks,
>> Donna
>> 
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