Actually, I got a message from Richard Turner in viPhone suggesting that I call Apple Accessibility. No idea they’d actually answer on the weekend. They couldn’t find a partial download and I had to update it by connecting it to my computer, which I had never done in six years. Anyway, all’s well that ends well. But I’ll keep this bit of instructions in my Tips & Tricks Folder. Thanks, Kevin > On Nov 21, 2020, at 7:38 PM, Brad Snyder <wb...@swbell.net> wrot > > Try the following: > > Go to Settings > General > iPad Storage > > Here you will find a list of applications taking up storage space on your > device. The list is ranked from largest to smallest. > If you have a partial download of an OS installer, you should find it near > the top of the list. > If you do find the OS installer on the list, and want to delete it, do the > following: > 1. Select it and do a 1-finger double tap to open a properties page. > 2. at the bottom of the properties page, you will find a button labeled > “Delete App” > 3. Select and double tap this button to delete the item from your device. > > Another thing to look at is the available storage on your device. If you > don’t have enough storage space for the OS installer, the download will > terminate when your available storage runs out. > > HTH. > > - Brad - > > > On Nov 21, 2020, at 14:20, Kevin Gibbs <kevj...@gmail.com > <mailto:kevj...@gmail.com>> wrote: > > My iPad tells me that a new OS is available for download. I have it charged > to 100%. I download and it gets to about 93% downloaded and then says that > an error occurred during the download. My wife has done some reading and > says that one of the reasons might be that there is a partial copy of this OS > somewhere and that I should remove this before attempting the download again. > Pam can't find it anywhere and we don't know what to do. I'm assuming that > if the hardware didn't support the OS, I wouldn't be given the message to try > downloading and installing it. the machine works fine. but I'd like to > update the OS if I'm entitled to do so. I have already exited iCloud and > signed back in without any change to the download problem. I've tried this > on several different days to allow for extreme traffic downloading the > update. I don't think that's the problem. Ideas? > > -- > The following information is important for all members of the Mac Visionaries > list. > > If you have any questions or concerns about the running of this list, or if > you feel that a member's post is inappropriate, please contact the owners or > moderators directly rather than posting on the list itself. > > Your Mac Visionaries list moderator is Mark Taylor. 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