Hi, Fascinating.
Thank you for letting us know. Mark From: macvisionaries@googlegroups.com [mailto:macvisionaries@googlegroups.com] On Behalf Of João de Sousa e Silva Sent: Wednesday, November 06, 2019 5:11 AM To: macvisionaries@googlegroups.com Subject: Re: Screen waking up with earphones connected Yesterday my wife and I spent the evening in an Apple Store trying to fix this annoying bug. The Genius was so helpful and well educated that after one hour without results, after several procedures he was really sorry to be unable to fix it. He suggested to escalate the issue to the accessibility department, from where I was referred… After testing the issue with Bluetooth ear phones, that did not trigger the problem, he reinforced their conviction that was something to do with the lightning plug. He was really embarrassed once that didn’t make sense, because the bug was just triggered by voiceover and appeared after a bloody update. This morning I manage to put the phone in DFU mode, after a full restore I used a backup from my iPhone 7. The bug was gone!! I then decided to put it back with my full backup from the iPhone 8 and the bug returned! So know it is fine after a DFU again and using the backup from iPhone 7. I am planning to try to contact the extremely friendly Genius to let him know the solution. Às 17:10 de 02/11/2019, M. Taylor escreveu: That’s great news. Please let us know what happens at the Apple store. Who knows? you may get a new phone. Mark From: macvisionaries@googlegroups.com [mailto:macvisionaries@googlegroups.com] On Behalf Of João de Sousa e Silva Sent: Saturday, November 02, 2019 4:57 AM To: macvisionaries@googlegroups.com Subject: Re: Screen waking up with earphones connected Many thanks for the information. I just spent about one hour on a call with Apple Accessibility Team. I got a case number to go to an Apple store. Às 11:48 de 02/11/2019, Anders Holmberg escreveu: Hi! I just read that someone on a swedish list have the same problem. /A 2 nov. 2019 kl. 05:06 skrev M. Taylor <mk...@ucla.edu>: Hello, I cannot reproduce your issue. However, in no way does this invalidate your experience. All I can suggest is that you attempt to resolve the issue by resetting your phone settings. Mark From: macvisionaries@googlegroups.com [mailto:macvisionaries@googlegroups.com] On Behalf Of João de Sousa e Silva Sent: Thursday, October 31, 2019 11:21 PM To: macvisionaries@googlegroups.com Subject: Screen waking up with earphones connected Hi, I have an iPhone 8 updated that when I am using the earphones the screen wakes-up right after locking. The iPhone 7 doesn’t have such a problem. It is impossible to use the iPhone 8 to listen something once Voiceover is always saying the hours. Anyone else? Best, João -- The following information is important for all members of the Mac Visionaries list. If you have any questions or concerns about the running of this list, or if you feel that a member's post is inappropriate, please contact the owners or moderators directly rather than posting on the list itself. Your Mac Visionaries list moderator is Mark Taylor. You can reach mark at: mk...@ucla.edu and your owner is Cara Quinn - you can reach Cara at caraqu...@caraquinn.com The archives for this list can be searched at: http://www.mail-archive.com/macvisionaries@googlegroups.com/ --- You received this message because you are subscribed to the Google Groups "MacVisionaries" group. To unsubscribe from this group and stop receiving emails from it, send an email to macvisionaries+unsubscr...@googlegroups.com. To view this discussion on the web visit https://groups.google.com/d/msgid/macvisionaries/6941fc7b-12ca-64c0-3d70-ca3908fda136%40gmail.com. -- The following information is important for all members of the Mac Visionaries list. If you have any questions or concerns about the running of this list, or if you feel that a member's post is inappropriate, please contact the owners or moderators directly rather than posting on the list itself. Your Mac Visionaries list moderator is Mark Taylor. You can reach mark at: mk...@ucla.edu and your owner is Cara Quinn - you can reach Cara at caraqu...@caraquinn.com The archives for this list can be searched at: http://www.mail-archive.com/macvisionaries@googlegroups.com/ --- You received this message because you are subscribed to the Google Groups "MacVisionaries" group. To unsubscribe from this group and stop receiving emails from it, send an email to macvisionaries+unsubscr...@googlegroups.com. To view this discussion on the web visit https://groups.google.com/d/msgid/macvisionaries/001e01d5950c%24abf1bbb0%2403d53310%24%40edu.
