Hi,

First, I would set up your Face ID without the sun glasses on.  Face ID should 
not have a problem figuring out who you are even when you have the sun glasses 
on afterwards.  Yes, a little further away is a good thing.  A full arms length 
works, but 30 to 50 cm suffice in my opinion.

Later...


Tim Kilburn
Apple Teacher
(with Swift Playgrounds Recognition)
Jamf Certified Associate
Fort McMurray, AB Canada

On Sep 27, 2019, at 03:32, Simon A Fogarty <si...@blinky-net.com> wrote:

Hi Yuma,

I also wear sun glasses most of the time,

I don't have anywhere near the issues you have.

I'm not sure if I have attention settings on or off, I assume off as I'd have 
to be lucky to look at the camera.

The time I really have issues is when I have extremely bright sunlight shining 
either on my face or the phone etc.

Could this be an issue?

My phone is the iPhone 11 pro max as well,

I do remember that I had to take a couple of tries to setup my face id on this 
device.

I use voiceover which tells you what or how to move the phone to set it up.

-----Original Message-----
From: macvisionaries@googlegroups.com <macvisionaries@googlegroups.com> On 
Behalf Of Yuma Decaux
Sent: Friday, 27 September 2019 4:36 PM
To: macvisionaries@googlegroups.com
Subject: face ID annoying me

Hi all,

So I received the iphone 11 pro max free upgrade with my telcom, the best is 
also that my monthly bills have decreased. Overall happy with this.

However, face ID is really giving me a hard time, forcing me to input my 
passcode each time.

I use sunglasses most of the time and used them while scanning my face. It 
worked for a day, but now whether I got the glasses on or off, I get an 90 
percent error rate.

I tried positioning in various angles, turned off "attention required" in 
settings, which made it work slightly better but then got worse.

I'll re do the scanning process, but who in here has near 100% success rate can 
give me some pointers?

Thanks, and have a great weekend y'all 


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