Hi Donna, That's odd,
I installed amazon prime a few weeks ago and I think it's great, I start up prime and voiceover stops talking to me but prime starts talking to me itself It actually has it's own screen reader built in and it's so far pretty good including the audio description which auto plays with the tv shows I've so far vbeen watching. I'd say remove it and try reinstalling so to get a clean start Good luck. -----Original Message----- From: 'Donna Goodin' via MacVisionaries <macvisionaries@googlegroups.com> Sent: Monday, 15 July 2019 6:40 AM To: 'Tim Kilburn' via MacVisionaries <Macvisionaries@Googlegroups.com> Subject: Quicknav on Apple TV, also setting up Prime Video Hi all, I just downloaded Prime Video on my Apple TV. When I try and open it, the screen goes dark, and Voiceover says QuickNav On. After that, VO is silent, though I know it's on, because the one thing I am able to do is toggle it on and off. I've never heard of QuickNav being activated on my Apple TV before. And the weird thing is--I assume this is because of QuickNav, I can't even back out of the app. Can anyone help? How do I turn off QuickNav, and how do I make Prime Video work? TIA, Donna -- The following information is important for all members of the Mac Visionaries list. If you have any questions or concerns about the running of this list, or if you feel that a member's post is inappropriate, please contact the owners or moderators directly rather than posting on the list itself. Your Mac Visionaries list moderator is Mark Taylor. You can reach mark at: mk...@ucla.edu and your owner is Cara Quinn - you can reach Cara at caraqu...@caraquinn.com The archives for this list can be searched at: http://www.mail-archive.com/macvisionaries@googlegroups.com/ --- You received this message because you are subscribed to the Google Groups "MacVisionaries" group. To unsubscribe from this group and stop receiving emails from it, send an email to macvisionaries+unsubscr...@googlegroups.com. To view this discussion on the web visit https://groups.google.com/d/msgid/macvisionaries/80F16018-7388-4089-A327-A97978A4BD25%40me.com. -- The following information is important for all members of the Mac Visionaries list. If you have any questions or concerns about the running of this list, or if you feel that a member's post is inappropriate, please contact the owners or moderators directly rather than posting on the list itself. Your Mac Visionaries list moderator is Mark Taylor. You can reach mark at: mk...@ucla.edu and your owner is Cara Quinn - you can reach Cara at caraqu...@caraquinn.com The archives for this list can be searched at: http://www.mail-archive.com/macvisionaries@googlegroups.com/ --- You received this message because you are subscribed to the Google Groups "MacVisionaries" group. To unsubscribe from this group and stop receiving emails from it, send an email to macvisionaries+unsubscr...@googlegroups.com. To view this discussion on the web visit https://groups.google.com/d/msgid/macvisionaries/SY2PR01MB29872F63C9D0D9556BF52BE78ACF0%40SY2PR01MB2987.ausprd01.prod.outlook.com.