Hello Jonathan, oh yes, I stopped reading to early. I hope Aira is comming to Germany as well.
All the best Jürgen > Am 07.04.2018 um 23:47 schrieb Jonathan Cohn <jon.c.c...@gmail.com>: > > You should read the entire article this is discussed in it. > > Best wishes, > > Jonathan Cohn > > > >> On Apr 7, 2018, at 2:45 PM, Jürgen Fleger <mailinglis...@fleger.net >> <mailto:mailinglis...@fleger.net>> wrote: >> >> Hi, >> >> are you familiar with the app „Be my Eyes“? Sounds very much like Aira. But >> I don’t know if Be my Eyes is available outside of Europe. Is it in the US >> App Store? >> >> All the best >> Jürgen >> >> >>> Am 07.04.2018 um 20:26 schrieb Vaughn Brown <jazzdress...@gmail.com >>> <mailto:jazzdress...@gmail.com>>: >>> >>> Hi, >>> >>> I, too, use AIRA and inf it very, very helpful. I am now able to take >>> on responsibilities such as sorting mail, reading print lables, and >>> getting guidance to an unfamiliar locations. Thank you for sharing >>> this. I, too, experienced a leap in independence. Not to mention my >>> laydfriend can relax more while I take over some visual >>> responsibilities such the sorting of mail as mentioned before. >>> >>> Kindly, >>> Vaughn >>> >>> On 4/6/18, M. Taylor <mk...@ucla.edu <mailto:mk...@ucla.edu>> wrote: >>>> Hello Everyone, >>>> >>>> I am posting the following article because it references an iOS app. >>>> >>>> Mark >>>> >>>> A review of Aira. What it is, how it works, and the ways it has changed my >>>> life >>>> by Jonathan Mosen, Posted on 03/04/2018 >>>> >>>> Introduction >>>> Recently, I was pleased to attend the CSUN assistive technology conference. >>>> I've had the privilege of going to 10 of these before, but it has been a >>>> few >>>> years since I was there last. >>>> When you're involved with an industry, you tend to watch developments so >>>> closely that changes usually seem incremental. But occasionally, something >>>> new comes along that is so game changing, it stops you in your tracks. For >>>> me, San Diego-based Aira is one such technology. I am late to this party. >>>> Aira has been rolling out for some time in the United States. And indeed, >>>> we >>>> covered Aira in an edition of The Blind Side Podcast last year. But since >>>> mentioning my Aira experience to people via outlet such as my Internet >>>> radio >>>> show, The Mosen Explosion, I've learned that not everyone yet fully >>>> understands what the service is or how it works. For those not familiar >>>> with >>>> Aira, or who would like to read someone else's impressions of it, read on. >>>> What is Aira >>>> According to the company's website, >>>> Aira is today's fastest growing assistive community. One tap of a button >>>> instantly connects you with a sighted professional agent who delivers >>>> visual >>>> assistance anytime and anywhere. >>>> Here's what that means in practice. At present, Aira is a smart phone app, >>>> available for iOS and Android. Since Aira is a service for blind people, >>>> it's no surprise that the app is exemplary in terms of its accessibility. >>>> And in iOS, it even sports Siri integration. >>>> Using the app, you can connect via video, much like a FaceTime call, with >>>> agents who can provide you with visual information. Audio quality is >>>> excellent, far clearer than a standard cell phone connection. Essentially, >>>> an Aira agent can tell you anything at all that a pair of functioning eyes >>>> can see, plus perform a range of tasks pertaining to that information. >>>> You can acquire the visual information using your smart phone's camera, or, >>>> when you become a subscriber to the Aira service (Aira calls its customers >>>> "explorers") you receive a pair of smart glasses. These are included as >>>> part >>>> of your subscription, so there's no hardware cost upfront. >>>> The service is available officially in the United States at present, where >>>> Aira has an arrangement with AT&T. Aira explorers receive an AT&T MiFi >>>> device, allowing them to use the service on the go without the data >>>> consumed >>>> by the video connection eating up a customer's own cellular plan. If you >>>> have a cellular plan equipped with the personal hotspot feature, you are >>>> free to pair your Aira glasses with your phone using that method. For those >>>> with large data plans, this may be attractive because there is one less >>>> device to keep track of, carry, and charge. The downside, other than the >>>> data consumption, is that a video connection to Aira for a long time may >>>> cause significant battery drain on your smart phone. >>>> When you're at home, work, or anywhere that Wi-Fi is available that doesn't >>>> require web-based authentication, you can pair your Aira glasses to that >>>> network. As far as I have been able to ascertain, 5 GHZ Wi-Fi isn't >>>> supported at present. >>>> Because of the need for high quality video, the glasses pair via Wi-Fi, and >>>> not Bluetooth. The glasses are associated with your Aira account. This is >>>> useful if, like in Bonnie's and my house, you're sharing your minutes as a >>>> couple. More on that later. >>>> The upshot of all of this is that for 18 hours of every day, professional, >>>> well-trained sighted assistance is just a few taps or a Siri command away. >>>> Describing it like this makes it sound kind of cool. But I want to explain >>>> the impact that Aira has had on our lives in the brief time we have had it, >>>> to illustrate that, at least for some of us, this technology is more than >>>> just pretty cool, it's life-changing. >>>> My first Aira experience >>>> If you've been reading this blog or listening to The Blind Side Podcast >>>> over >>>> the years, you will know that in recent times I have come out as having a >>>> hearing impairment. I love going to these big conferences because I get to >>>> catch up with old friends and make new ones, as well as see the latest and >>>> greatest technology. I hate going to these big conferences because often, I >>>> find myself in difficult audio environments. It can be very noisy. Hotel >>>> lobbies and restaurants are often exceedingly crowded, with high ceilings >>>> causing noise to bounce everywhere. The environment is difficult and >>>> tiring, >>>> but I keep going and doing the best I can, because the alternative is to >>>> sit >>>> at home and rust away, and I'm certainly not going to do that. >>>> One smart thing that Aira has done is to start rolling out a concept called >>>> "site access". With appropriate sponsorship, or perhaps at times where >>>> there >>>> will be many potential customers in one place, Aira can enable free access >>>> to a location or even the entire city through their smart city project. >>>> There are two benefits to the strategy. First, it's helpful for existing >>>> Aira explorers because they can use the service as much as they want >>>> without >>>> it counting against their monthly plans. >>>> Second, anyone, even those not signed up with an Aira monthly plan, can go >>>> to the iOS App Store or the Google Play Store, download the app, create a >>>> guest account, and use the service for free. As I found out, it's >>>> convenient >>>> to have access to Aira in such situations, and it offers the opportunity >>>> for >>>> Aira to convert those guests into full-time explorers. Smart stuff. >>>> It was thanks to this program that I gave Aira a shot. Had I been required >>>> to go to the booth to give it a go, I probably would have run out of time >>>> and wouldn't be writing this post. But it was a cinch to download the app >>>> and set up my guest account. >>>> I first decided to put Aira through a simple test. Having arrived in San >>>> Diego after a long journey, I wasn't taking much notice of the hotel layout >>>> when the porter showed me to my room. So, the next morning, I made my first >>>> call to Aira, and asked the friendly agent to guide me to the elevator. Not >>>> only did I get to the elevator effortlessly, I was also guided right to the >>>> button for the elevator. >>>> But the call I will never forget is the one I made to ask for assistance >>>> getting to the exhibit hall while exhibits were being set up. If you've >>>> visited the Grand Hyatt in San Diego, you'll know how cavernous the lobby >>>> can sound. When the lobby is full of people, I find it impossible to >>>> navigate, because there's just so much sound bouncing everywhere. To be >>>> honest, I wasn't expecting much from Aira, but I was keen to see what would >>>> happen. >>>> This is the moment when I transitioned from the intellectual understanding >>>> that "this is quite a good concept", to the emotional connection that made >>>> me say "holy guacamole, this thing is changing my life!" >>>> I'm not a guide dog handler at the moment, but I have been in the past. One >>>> of the advantages of working with a dog over using a cane is that you avoid >>>> many obstacles without ever coming into contact with them. The exception is >>>> if you are a cane user with good echolocation. I think that even with full >>>> hearing, I would have found echolocation difficult in that very noisy >>>> lobby, >>>> but it's certainly not viable for me now. Therefore, in that type of >>>> environment, I often find myself hitting people's legs with my cane, as I >>>> try to find a way forward. With the Aira agent talking in my hearing aids >>>> which were also delivering environmental sounds, I was getting information >>>> about where the crowds were, and when I needed to veer to avoid running >>>> into >>>> people. I was told when it was necessary to turn to reach my destination >>>> and >>>> given confirmation that I was indeed heading in the correct direction. >>>> Because of my hearing, and the fact that I know navigating these >>>> environments can be difficult, I had allowed myself plenty of time to reach >>>> the exhibit hall. But I reached it much more quickly than I had >>>> anticipated, >>>> and with much less stress than usual. >>>> When we eventually reached the exhibit hall, which was some considerable >>>> distance away, the agent informed me that the door was closed. I expected >>>> this, since I was heading to the exhibit hall before it was officially open >>>> to the public. The icing on the cake was when she said that she could see a >>>> counter to the left of the door with a sign labelled "Exhibit Services". >>>> She >>>> then informed me that there was a man behind that counter and offered to >>>> lead me to him. She did so, and he let me in. Astounded, I thanked the >>>> agent, and ended the call. >>>> Full disclosure, at this point, it gets a bit embarrassing. No technology >>>> has made me cry for joy before. But a stressful experience I have to psych >>>> myself up for had just been made effortless and enjoyable. I was utterly >>>> overwhelmed. This was all achieved with no more than the free app and the >>>> camera on my iPhone X. >>>> Piloting Aira outside the US >>>> I've no doubt that I would have been wowed by Aira even if I had been blind >>>> without a hearing impairment. But, having had a taste of the independence >>>> it >>>> was giving me, even better than the independence I had when I was a >>>> traveller without a hearing impairment, I really wanted to see if there was >>>> any way I could take this home to New Zealand. I knew it would be unlikely, >>>> because Aira is very clear that they are only available now in the United >>>> States and I think parts of Canada. But I genuinely felt that having had a >>>> taste of Aira, I would feel a sense of disability if I lost it again. >>>> I met with Aira's CEO, Suman Kanuganti, who kindly agreed to let me pilot >>>> the service here. Since this is a fairly glowing review of the service, I >>>> want to be clear that I am paying the same as everyone else. This is not a >>>> paid advertisement. And I'm aware of the limitations of using the service >>>> here when it's not officially supported. For example, Aira is currently >>>> unavailable between 1 AM and 7 AM Eastern time. At this time of year, that >>>> equates to 5 PM to 11 PM New Zealand time. That's a time when we have had a >>>> need for the service, but I signed up knowing what I was getting into, so >>>> that's an observation rather than a complaint. Even for Aira's existing >>>> customer base, I'm sure many hope that this downtime will soon be a thing >>>> of >>>> the past. I'm one of those totally blind people without light perception >>>> who >>>> has non-24 sleep/wake disorder. I'm fortunate that because most of my >>>> deliverables can be delivered at any time, I just let my circadian rhythm >>>> do >>>> its thing. That means I'm sometimes very productive at 2, 3 or 4 AM. I'm >>>> sure there are many Aira users in the United States in a similar position, >>>> who'd value having access to Aira at that time. >>>> I'll also be providing feedback on any technical or cultural issues >>>> relating >>>> to the use of the service here, should they arise. The most obvious >>>> cultural >>>> issue is that many of our place names are in the Maori language, the >>>> indigenous language of New Zealand. Understandably, Aira agents don't have >>>> experience pronouncing them correctly, but that's no different from >>>> listening to the same place names spoken by most text-to-speech engines. >>>> When mobile, Bonnie and I are using Aira with our mobile data plans. We >>>> share a cellular plan that has 25 GB of mobile data per month, and our LTE >>>> networks are very robust here, particularly in urban environments. >>>> Signing up as an explorer >>>> Typically, when you sign up as an explorer, you can start using the service >>>> right away with your smart phone, and the hardware is shipped to you. Since >>>> I was at the CSUN conference, I was able to sign up online, and collect my >>>> hardware from the Aira booth. >>>> The ability to use the service as a guest is fairly new, and one of the >>>> problems I had was that I couldn't sign up with the email address I had >>>> associated with my guest account, because the system flagged it as already >>>> in use. It would be nice to have a feature within the app that allowed you >>>> to upgrade to a paid account while signed in as a guest. Hopefully that >>>> will >>>> come in time. The only way around it for now is either to sign up with a >>>> different email address or complete the process over the phone. >>>> When you make your first call as a fully-fledged explorer, an Aira agent >>>> assists you to create your profile. It's here that you really start to >>>> appreciate how carefully the services been devised. Suman Kanuganti and his >>>> team have worked closely with Blind people, sought their advice, and taken >>>> it to heart. It would have been easy for a service like this to have become >>>> patronising. Instead, the culture feels like it is truly a partnership >>>> between the explorer and the agent. >>>> As part of the induction process, you are advised that Aira will never tell >>>> you that it's safe to cross the street, and agents will remain silent while >>>> you are crossing. If you are mobile, and the agent detects that you're not >>>> travelling with a cane or a dog, they will disconnect the call. They make >>>> it >>>> clear that they are not a substitute for your blindness skills, or for your >>>> mobility tool of choice. And they advise that they keep personal opinions >>>> out of all descriptions and interactions. >>>> You're asked if there are any additional disabilities that it would be >>>> helpful for them to be aware of. I was able to tell them about my hearing >>>> impairment. >>>> Rather like when using JAWS, you are offered three levels of verbosity. The >>>> three levels are explained to you clearly. Your default level is recorded >>>> in >>>> your profile. You can change the default at any time, or for a particular >>>> call. The most verbose option will even describe people's facial >>>> expressions >>>> as you're walking down the street. >>>> You're asked whether you prefer directions to be given as a clock face, or >>>> in terms of "left" and "right". In a noisy environment, it's easier for me >>>> to differentiate between 9 o'clock and 3 o'clock, than between left and >>>> right. >>>> Once the process is done, all your preferences are recorded and immediately >>>> made available to the agent when you call in. >>>> Ride sharing Integration >>>> Using the APIs of the ride sharing services Uber and Lyft, Aira can connect >>>> to your accounts to both call and monitor your rides. You may ask the agent >>>> to initiate the entire process for you, or you could use the app of your >>>> ride sharing service of choice to call a vehicle, then get the agent online >>>> who can see the car you've been allocated, and help you watch for its >>>> arrival. >>>> Some people have safety concerns about using ride sharing services, since >>>> you might walk up to a car that you think is the one you've called, only to >>>> find its some random person. Having an Aira agent assist you to the vehicle >>>> will avoid that. >>>> It's also a brilliant way to catch drivers who speed away because of your >>>> dog. An Aira agent can take pictures remotely using the camera you're >>>> connecting with, be it the camera on your smart phone or the one built into >>>> the glasses. This gives you photographic evidence of the driver speeding >>>> away. >>>> Sharing minutes >>>> Recently, Aira introduced the ability to share minutes with up to two >>>> additional people. The feature is great for blind couples like Bonnie and >>>> me. Inviting Bonnie to share my minutes was easily done from the app, and >>>> she was signed up in minutes, although there was a technical issue which >>>> prevented her from logging in. This was resolved in a few hours after >>>> contacting Aira. >>>> How we've used Aira >>>> There is a wonderful section on the Aira website and in its app, with >>>> extensive lists of the way that people are using the service. As the father >>>> of two daughters, one use case that both resonated with me and amused me >>>> was >>>> the explorer who asked an agent to describe their daughter's new boyfriend. >>>> But here are just a few of the ways that we've used Aira since we've had >>>> it. >>>> What does this button do? >>>> It was wonderful to be able to ask an agent, trained to explain things >>>> clearly, how to operate the air-conditioning in my hotel room in San Diego. >>>> I was also curious about a little panel to the right of the >>>> air-conditioning >>>> unit. After getting me to look at the unit, the agent took a photo, blew it >>>> up, and told me that it was a control panel for the windows in my hotel >>>> room. I probably wouldn't have bothered investigating it had it not been >>>> for >>>> Aira. >>>> Journalism >>>> Bonnie has now embarked on a journalism course. Today's journalists must >>>> operate in a multimedia environment. This includes taking their own photos. >>>> Thanks to the technology VoiceOver offers, it's possible for a blind person >>>> to take good photos. When action is moving fast though, it may not be >>>> possible to capture that action quickly enough. And VoiceOver's camera >>>> functions are limited to recognising people. Seeing AI will recognise >>>> scenes, but only after you've taken the picture. Aira to the rescue. >>>> Just a couple of days after Bonnie began sharing my Aira minutes, she >>>> needed >>>> to cover a popular Wellington street festival. Bonnie tells me she couldn't >>>> have done it without Aira. Giving instructions to the agent ahead of time >>>> about the kind of material she wanted to capture, the Aira agent was able >>>> to >>>> take pictures at exactly the right time and give Bonnie advice about how to >>>> angle the camera. Her photography lecturer praised the photos. >>>> The agent gave vivid, detailed descriptions of the festival and the people >>>> participating in it, which made it easy for Bonnie to write a descriptive, >>>> colourful newspaper story that wasn't devoid of visual imagery even though >>>> she is blind. >>>> When Bonnie got the munchies after a hard day's journalism, the agent >>>> helped >>>> her locate the food truck she wanted from a number that were at the >>>> festival, and then read her the menu on the side of the truck. >>>> Preserving the moment >>>> Since Aira can take pictures using the glasses or camera remotely, we >>>> recently used it at a birthday party we attended to get the perfect picture >>>> for our own records, and for posting to social media. >>>> Compiling reports >>>> When you travel and collect receipts, you end up with little bits of paper, >>>> business cards from cab drivers with receipt information scrawled on the >>>> back, and big pieces of paper. >>>> I've become adept over the years at performing optical character >>>> recognition >>>> on all of it for the compilation of expense reports, but it's >>>> time-consuming. I took the stress out of the situation and handed it to >>>> Aira. My agent advised using the camera on the iPhone X for this task >>>> rather >>>> than the glasses. She gave instructions regarding the positioning of the >>>> camera, took pictures of all the documents, and I had no doubt that each >>>> receipt was fully in the picture. >>>> She put them all in a single document which she then emailed to me. This >>>> process took probably a third to a quarter of the time it would have >>>> usually >>>> taken me. >>>> Transcription >>>> As someone who's been totally blind since birth, I've enjoyed becoming more >>>> familiar with effective use of the camera and understanding the >>>> relationship >>>> between distance and getting the subject of a photograph fully in the >>>> picture. When in hotels, I sometimes find getting a good-quality capture of >>>> hotel compendia and in-room dining menus a challenge. The print may have >>>> become faded over time, or there's a wide variation of print types. It can >>>> also take time to work out whether there is print on both sides of the page >>>> or not, and sometimes that can vary even within the same document. >>>> At a recent hotel stay, Aira took all the stress out of rendering the >>>> in-room dining menu accessible to Bonnie and me. The agent very quickly >>>> snapped pictures of all the pages and could see at a glance when the pages >>>> were single or double-sided. Then, the agent transcribed the text into a >>>> fully accessible Word document. I was given the choice as to whether I >>>> wanted a full transcription, which of course took a little longer, or just >>>> a >>>> summary of the items on the menu and their prices. >>>> The mysteries of the minibar >>>> Many hotel minibars now have sophisticated sensors that charge you for an >>>> item when you lift it out of the fridge. Rather than hunt around for a >>>> barcode on each bottle, can, and food item, an Aira agent was able to >>>> recite >>>> the cans in the fridge in left-to-right order. >>>> Real-time audio description >>>> Bonnie and I recently took a gondola ride in one of the most picturesque >>>> parts of New Zealand. One of our party was sighted, nevertheless, I decided >>>> to call Aira, to ask an agent if she could give me real-time audio >>>> description as we rode the gondola, then as we stood on the viewing >>>> platform. It was a moving experience to get such detailed descriptions of >>>> the water, the tree line and the city below. Our sighted companion was >>>> impressed, saying that Aira had told us things she wouldn't have thought >>>> about describing. >>>> Does Aira harm the accessibility cause? >>>> When I've discussed Aira with some blind people, a few have expressed the >>>> concern that the service may discourage those of us who have it from >>>> continuing to advocate for a truly accessible world. They fear that as >>>> providers of information and services become aware of Aira, they may feel >>>> under less of an obligation to do the right thing when it comes to >>>> accessibility. >>>> For example, if you read this blog regularly, you will know I've been >>>> campaigning about the code to complete the New Zealand census not being >>>> accessible. If I had been an Aira explorer at the time, an Aira agent would >>>> have read the access code to me, and the process would have taken about a >>>> minute maximum. Would I have begun my campaign for the codes to be >>>> inherently accessible if Aira had been in our home to do that for me? I >>>> would like to think so. >>>> A similar concern was expressed when JAWS introduced the ability to perform >>>> OCR on inaccessible PDF files. >>>> I believe Aira is a pragmatic solution that delivers access to us today. >>>> That in no way means that those of us with the skills and inclination to >>>> advocate for a more accessible world shouldn't continue to do so. If we've >>>> been able to use Aira to work around the problem, it's just that, a >>>> work-around. Most of the world's written information today is born >>>> accessible. Someone must take a deliberate step to convert it into >>>> something >>>> inaccessible, and we must always object to that occurring. So, we must >>>> still >>>> advocate for all aspects of life to be as accessible as possible. >>>> In this highly visual world, there'll always be plenty of tasks for Aira to >>>> perform, even as accessibility improves. >>>> Does Aira erode blindness skills? >>>> The arrival of the pocket calculator, the cell phone with a built-in >>>> contact >>>> directory, and many other technologies have been the cause of people >>>> expressing concern about the "dumbing down" of the human race. A few people >>>> I've spoken with about Aira have wondered if it will cause an erosion of >>>> blindness skills among its users. I don't believe so. I contend the impact >>>> will be positive. >>>> For me personally, other circumstances, specifically my hearing impairment, >>>> have made travel time-consuming and exhausting. Freedom of movement should >>>> not be the privilege of the blind elite who happen to find travel intuitive >>>> and easy. Freedom of movement is, in my view, a fundamental human right. >>>> With the ability to travel under less stress, I believe my travel skills, >>>> which may have eroded a little over the years as I've begun avoiding tricky >>>> situations, will in fact improve due to increased use. >>>> Remember, Aira does not replace your cane or dog. You must still know how >>>> to >>>> use your cane in a way that helps you locate obstacles and provides you >>>> with >>>> clues about your environment. >>>> What it costs, and is it value for money? >>>> Assuming you have a smartphone, there is no other hardware you must >>>> purchase >>>> to use Aira. It's all included as part of the package. >>>> The current pricing structure looks like this: >>>> . Basic Plan. 100 regular minutes a month for $89. >>>> . Plus Plan. 200 regular minutes a month for $129. >>>> . Pro Plan. 400 regular minutes a month for $199. >>>> . Premium Plan. Unlimited regular minutes a month for $329. >>>> I believe it is possible to get further discounts on the Pro plan if you >>>> pay >>>> a year, or even several years, in advance. >>>> If you run out of minutes, you can purchase additional ones. >>>> You can cancel or upgrade your plan at any time. >>>> Whenever a company provides a service directly to the blind community, >>>> there >>>> are always people who will express concern about cost. Unfortunately, the >>>> economic reality is that the cost of research and development, as well as >>>> the overheads involved in running a business, must be spread across a >>>> smaller group of people when providing a service to our community. This >>>> equation is made more difficult because so many people in our community are >>>> unemployed and living hand to mouth. Sure, for some people, Aira will be >>>> worth sacrificing a few daily cups of premium coffee for, but it's not that >>>> easy for everyone. >>>> Some people question whether the service is worth the cost given that there >>>> is a free service, Be My Eyes, which connects you with sighted volunteers. >>>> Be My Eyes is a useful service, and I don't seek to denigrate it at all. I >>>> am signed up with it, have supported it since before it went live, and I >>>> use >>>> it from time to time. But Be My Eyes relies on volunteers. Some people are >>>> so keen to assist a blind person that they answer a call when they may have >>>> been better letting it go. Others simply don't explain things clearly >>>> enough. And yes, there are some who are outstanding. But I equate using Be >>>> My Eyes with asking a stranger for directions in the street. Sometimes you >>>> will get somebody who couldn't be more helpful. At other times you will get >>>> somebody who doesn't know their right from their left, or just isn't >>>> observant about the world around them. >>>> With Aira, the agents have been trained extensively, plus they have tools >>>> that help pinpoint your location and provide other data. There's also a >>>> guarantee of privacy with Aira. >>>> I know of people who've used Aira to help them sign employment contracts, >>>> complete tax returns and more. >>>> So, in my view, there is no question that Aira will revolutionise the lives >>>> of many blind people if they can afford to access it. This raises important >>>> public policy questions. Many agencies serving blind people will provide >>>> funding for sighted assistance to be available on-location at specific >>>> times. Perhaps such agencies fund several hours of assistance each week in >>>> the workplace. Other agencies may fund a human reader to visit a blind >>>> person's home. Aira gives you access to sighted assistance on demand, at >>>> your convenience, not at the convenience of the sighted person. This is >>>> important because some tasks may only take a couple of minutes, but they >>>> can >>>> be show stoppers on the job until we can get that assistance. In a work >>>> environment, sighted assistance on-demand through Aira has the potential to >>>> improve a blind person's productivity. >>>> There's also the social investment argument. If a much wider range of blind >>>> people can feel comfortable about travelling in unfamiliar areas, >>>> government >>>> investment in Aira could pay dividends by improving employability. >>>> Looking to the future >>>> Most blind people become blind later in life. And most of those people >>>> don't >>>> have smart phones. This group is often forgotten, so it's encouraging to >>>> see >>>> that Aira has been giving them considerable thought. The coming generation >>>> of seniors will be more assertive and tech savvy. They will have had >>>> experience of technology in the workplace, and they are willing to spend >>>> money to ameliorate the consequences of their age-related disability. >>>> However, they may decide that coming to terms with the blindness specific >>>> touchscreen paradigm is just too difficult. Certainly, that's the case now. >>>> Yet I think many seniors would love to have access to Aira. If they can >>>> have >>>> an agent assist them to read the newspaper in the morning, describe >>>> pictures >>>> of the grandchildren or go through their mail, that's something many would >>>> gladly pay for. >>>> The market for Aira's services is going to increase significantly with the >>>> introduction of their new Horizon technology. Currently, to use Aira, you >>>> need at least two things - a smart phone, and the glasses, both of which >>>> need to be charged. If you want to use it without eating into your data >>>> plan, you'll need to carry the AT&T MiFi device around with you. That also >>>> needs to be charged separately. That's three things in total that need to >>>> be >>>> charged. >>>> Within the next few months, Aira is promising to simplify their offering >>>> significantly. They've taken a Samsung Android device, which includes a >>>> physical home button, and developed their own firmware for it. This device >>>> is not designed to be used as a cell phone. Rather than requiring a MiFi, >>>> the data SIM will be in this device. The new Horizon glasses, which are >>>> much >>>> more fashionable and elegant looking, are tethered to this device with an >>>> unobtrusive-looking cable. The field of view is much improved, as is the >>>> video quality. That means less need to keep turning one's head at the >>>> instruction of the Aira agent. With the glasses getting their power from >>>> the >>>> Horizon device, battery life is massively improved. >>>> This all means that someone who doesn't have a smart phone will fire up the >>>> Horizon device, double tap the button, and talk to an agent. Smart phone >>>> users will retain the option to control their Aira experience via the app >>>> they're used to. >>>> This configuration also reduces latency and any potential for video >>>> degradation. There will no longer be a wireless hop that the video needs to >>>> take between the glasses and the device transmitting the video to an Aira >>>> agent. >>>> Clearly, considerable thought and capital investment has gone into the next >>>> generation of the service. This demonstrates that Aira is continuing to >>>> innovate and thinking about broadening its base. >>>> Over time, artificial intelligence will become smarter, and will be able to >>>> do more of the things that human agents are doing for Aira explorers now. >>>> It's therefore sensible forward planning that Aira has begun work on their >>>> own artificial intelligence engine they are calling Chloe. Initially, Chloe >>>> will offer optical character recognition, and perform functions relating to >>>> the operation and configuration of the Horizon device. I imagine that over >>>> time, Chloe will become more capable. That will increase efficiency for the >>>> explorer and reduce overheads for the company. >>>> Concluding thoughts >>>> Aira's evolution is an exemplary case study of how to tap into a niche >>>> market and create a new, innovative product. Of course, it's not perfect, >>>> but what is? Sometimes, you can lose cellular coverage when you really need >>>> it, causing the connection with the agent to drop. There's nothing Aira can >>>> do about that other than ensuring they're using hardware that maximises the >>>> cellular signal, and to have a robust protocol in place for seeking to >>>> re-establish the connection. But all in all, the service is fantastic. >>>> There've been a few phases of Aira adoption for me. The first was hearing >>>> about it and understanding intellectually that it was a clever idea. The >>>> second was the strong, powerful, emotional realisation that this could >>>> really change my life. The third is the dawning realisation that I'm not >>>> imposing on anybody anymore. Many of us can relate to having sighted family >>>> members or friends who we turn to when we need a pair of working eyes, and >>>> we hope we are not overdoing it. When I first started using Aira, I had a >>>> twinge of reluctance about making calls, wondering if someone might need >>>> the >>>> help of the agent more than me. Then, one day, it really dawned on me. The >>>> people at Aira want me to make the call. After all, if I use up all my >>>> minutes, I might buy more. So, when I make a call to Aira, I'm not >>>> inconveniencing anybody, I'm strengthening their bottom line. How wonderful >>>> it is to call on sighted help without feeling like I might be a burden. >>>> If you'd like to try Aira >>>> Due to the exchange rate between the United States and New Zealand, >>>> unfortunately Aira is a little more expensive here than it is in the United >>>> States. Bonnie and I are presently using the Plus plan, at $129 USD a >>>> month, >>>> which equates to $179 NZD. When the novelty wears off a little, it will be >>>> interesting to see if we need the 200 minutes. >>>> So, if you would like to give Aira a try, I'd appreciate it if you'd sign >>>> up >>>> using our referral link. The referral program means that the person being >>>> referred, and the person who did the referring, each gets a free month. >>>> Pretty good marketing. To take Aira for a spin, activate my referral link. >>>> I >>>> hope it makes as much of a difference to you as it has to Bonnie and me. >>>> Are you an Aira explorer? What do you think of the service, and what are >>>> some of the ways you're using it? Leave your thoughts in the comments. >>>> >>>> Original Article at: >>>> http://mosen.org/aira/ <http://mosen.org/aira/> >>>> >>>> >>>> -- >>>> The following information is important for all members of the Mac >>>> Visionaries list. >>>> >>>> If you have any questions or concerns about the running of this list, or if >>>> you feel that a member's post is inappropriate, please contact the owners >>>> or >>>> moderators directly rather than posting on the list itself. >>>> >>>> Your Mac Visionaries list moderator is Mark Taylor. You can reach mark at: >>>> mk...@ucla.edu and your owner is Cara Quinn - you can reach Cara at >>>> caraqu...@caraquinn.com >>>> >>>> The archives for this list can be searched at: >>>> http://www.mail-archive.com/macvisionaries@googlegroups.com/ >>>> --- >>>> You received this message because you are subscribed to the Google Groups >>>> "MacVisionaries" group. >>>> To unsubscribe from this group and stop receiving emails from it, send an >>>> email to macvisionaries+unsubscr...@googlegroups.com. >>>> To post to this group, send email to macvisionaries@googlegroups.com. >>>> Visit this group at https://groups.google.com/group/macvisionaries. >>>> For more options, visit https://groups.google.com/d/optout. >>>> >>> >>> >>> -- >>> Vaughn Brown >>> Board member of the Clark County National Federation of the Blind >>> Advocate for American Foundation for the Blind >>> 360-904-8432 >>> >>> -- >>> The following information is important for all members of the Mac >>> Visionaries list. >>> >>> If you have any questions or concerns about the running of this list, or if >>> you feel that a member's post is inappropriate, please contact the owners >>> or moderators directly rather than posting on the list itself. >>> >>> Your Mac Visionaries list moderator is Mark Taylor. You can reach mark at: >>> mk...@ucla.edu <mailto:mk...@ucla.edu> and your owner is Cara Quinn - you >>> can reach Cara at caraqu...@caraquinn.com <mailto:caraqu...@caraquinn.com> >>> >>> The archives for this list can be searched at: >>> http://www.mail-archive.com/macvisionaries@googlegroups.com/ >>> <http://www.mail-archive.com/macvisionaries@googlegroups.com/> >>> --- >>> You received this message because you are subscribed to the Google Groups >>> "MacVisionaries" group. >>> To unsubscribe from this group and stop receiving emails from it, send an >>> email to macvisionaries+unsubscr...@googlegroups.com. >>> To post to this group, send email to macvisionaries@googlegroups.com. >>> Visit this group at https://groups.google.com/group/macvisionaries. >>> For more options, visit https://groups.google.com/d/optout. >> >> -- >> The following information is important for all members of the Mac >> Visionaries list. >> >> If you have any questions or concerns about the running of this list, or if >> you feel that a member's post is inappropriate, please contact the owners or >> moderators directly rather than posting on the list itself. >> >> Your Mac Visionaries list moderator is Mark Taylor. You can reach mark at: >> mk...@ucla.edu <mailto:mk...@ucla.edu> and your owner is Cara Quinn - you >> can reach Cara at caraqu...@caraquinn.com <mailto:caraqu...@caraquinn.com> >> >> The archives for this list can be searched at: >> http://www.mail-archive.com/macvisionaries@googlegroups.com/ >> <http://www.mail-archive.com/macvisionaries@googlegroups.com/> >> --- >> You received this message because you are subscribed to the Google Groups >> "MacVisionaries" group. >> To unsubscribe from this group and stop receiving emails from it, send an >> email to macvisionaries+unsubscr...@googlegroups.com. >> To post to this group, send email to macvisionaries@googlegroups.com. >> Visit this group at https://groups.google.com/group/macvisionaries. >> For more options, visit https://groups.google.com/d/optout. > > > -- > The following information is important for all members of the Mac Visionaries > list. > > If you have any questions or concerns about the running of this list, or if > you feel that a member's post is inappropriate, please contact the owners or > moderators directly rather than posting on the list itself. > > Your Mac Visionaries list moderator is Mark Taylor. You can reach mark at: > mk...@ucla.edu and your owner is Cara Quinn - you can reach Cara at > caraqu...@caraquinn.com > > The archives for this list can be searched at: > http://www.mail-archive.com/macvisionaries@googlegroups.com/ > <http://www.mail-archive.com/macvisionaries@googlegroups.com/> > --- > You received this message because you are subscribed to the Google Groups > "MacVisionaries" group. > To unsubscribe from this group and stop receiving emails from it, send an > email to macvisionaries+unsubscr...@googlegroups.com > <mailto:macvisionaries+unsubscr...@googlegroups.com>. > To post to this group, send email to macvisionaries@googlegroups.com > <mailto:macvisionaries@googlegroups.com>. > Visit this group at https://groups.google.com/group/macvisionaries > <https://groups.google.com/group/macvisionaries>. > For more options, visit https://groups.google.com/d/optout > <https://groups.google.com/d/optout>. -- The following information is important for all members of the Mac Visionaries list. If you have any questions or concerns about the running of this list, or if you feel that a member's post is inappropriate, please contact the owners or moderators directly rather than posting on the list itself. Your Mac Visionaries list moderator is Mark Taylor. You can reach mark at: mk...@ucla.edu and your owner is Cara Quinn - you can reach Cara at caraqu...@caraquinn.com The archives for this list can be searched at: http://www.mail-archive.com/macvisionaries@googlegroups.com/ --- You received this message because you are subscribed to the Google Groups "MacVisionaries" group. To unsubscribe from this group and stop receiving emails from it, send an email to macvisionaries+unsubscr...@googlegroups.com. To post to this group, send email to macvisionaries@googlegroups.com. Visit this group at https://groups.google.com/group/macvisionaries. For more options, visit https://groups.google.com/d/optout.
