So on this softphone question, Havs anyone used a cisco softphone for enterprise environments?
It's one we're currently looking at for work -----Original Message----- From: 'Janina Sajka' via MacVisionaries [mailto:macvisionaries@googlegroups.com] Sent: Tuesday, 26 December 2017 10:08 PM To: macvisionaries@googlegroups.com Subject: Re: To Janina Sajka Soft phones? Hi, Donna: My apologies for the slow response. I've been distracted by noncomputer responsibilities these past few weeks. To answer your question I'd need to know a bit more what your needs are. Let me explain: Probably the most widely known soft phone is Skype. Howegver, I myself don't use Skype. Depending on your platform, you might find Skype accessible--or not. For instance it's not accessible on Linux today. On Apple products we have Face Time. I've used it slightly, and my experience suggest it's accessibility is excellent. There are other soft phone clients that people use for voice communications such as Face Book's Whatsapp, or Cisco's GoToMeeting or their Webex product. Accessibility of these varies from very accessible, e.g. Webex on Android, to not very accessible for anyone even when you're not using assistive technology, e.g. Webex on Mac. Now, my situation is somewhat different. I have the particular requirement for an old fashioned phone number. I need the ability to recieve calls from any phone anywhere, and to call any traditional telephone number anywhere. I do this in two ways using the SIP protocol and a gateway service that routes calls between my SIP devices and the standard telephony world, usually abrieviated PSTN, which stands for "Public Switched Telephone Network." 1.) I have hard ware devices that look all the world like old fashioned telephones, but they're different. They're hardware SIP phones, and they connect over computer type network cables--what we call Cat5 (or Cat6) ethernet cables. My current device of choice is the Snom D715, primarily because it's able to use IPv6, where Polycom phones do not. I have not investigated use of the SIP handsets from Digium--though they're on my list to look at the next time I'm in the market for a hardware phone. 2.) I use linphone, and sometimes the fs_cli application provided by FreeSwitch on my Linux computers for placing and recieving SIP calls. This functionality is critical to my work because it allows me to use a high quality headset that connects to my computer using USB, and still allows me to route the audio through a 12 channel audio hardware mixer on my desk. This way I'm able to have my screen reader as well as my telephone conversation in my ears, without the people I'm talking with hearing my screen reader. Of course SIP phones can be used to place direct calls to other SIP phones, just like Skype and FaceTime calls can be made to others who are also using Skype or FaceTime. I believe Skype also provides the ability to call to and from the PSTN, but I don't know anything specific about that, or about any similar functionality among the other soft phones mentioned. The biggest problem with all these services is that they don't interoperate natively, e.g. Webex can't call FaceTime, or vice versa. The standards world is hoping to solve this with specifications called WebRTC. Time will tell how that goes. Hope this helps! Janina Donna Goodin writes: > Hi all, > > I'm directing this question to Janina as she mentioned using a soft phone, > but would be interested in hearing from anyone else who uses one. > > Can anyone recommend good accessible soft phone options? > TIA, > Donna > > -- > The following information is important for all members of the Mac Visionaries > list. > > If you have any questions or concerns about the running of this list, or if > you feel that a member's post is inappropriate, please contact the owners or > moderators directly rather than posting on the list itself. > > Your Mac Visionaries list moderator is Mark Taylor. You can reach > mark at: macvisionaries+modera...@googlegroups.com and your owner is > Cara Quinn - you can reach Cara at caraqu...@caraquinn.com > > The archives for this list can be searched at: > http://www.mail-archive.com/macvisionaries@googlegroups.com/ > --- > You received this message because you are subscribed to the Google Groups > "MacVisionaries" group. > To unsubscribe from this group and stop receiving emails from it, send an > email to macvisionaries+unsubscr...@googlegroups.com. > To post to this group, send email to macvisionaries@googlegroups.com. > Visit this group at https://groups.google.com/group/macvisionaries. > For more options, visit https://groups.google.com/d/optout. -- Janina Sajka, Phone: +1.443.300.2200 sip:jan...@asterisk.rednote.net Email: jan...@rednote.net Linux Foundation Fellow Executive Chair, Accessibility Workgroup: http://a11y.org The World Wide Web Consortium (W3C), Web Accessibility Initiative (WAI) Chair, Accessible Platform Architectures http://www.w3.org/wai/apa -- The following information is important for all members of the Mac Visionaries list. If you have any questions or concerns about the running of this list, or if you feel that a member's post is inappropriate, please contact the owners or moderators directly rather than posting on the list itself. Your Mac Visionaries list moderator is Mark Taylor. You can reach mark at: macvisionaries+modera...@googlegroups.com and your owner is Cara Quinn - you can reach Cara at caraqu...@caraquinn.com The archives for this list can be searched at: http://www.mail-archive.com/macvisionaries@googlegroups.com/ --- You received this message because you are subscribed to the Google Groups "MacVisionaries" group. To unsubscribe from this group and stop receiving emails from it, send an email to macvisionaries+unsubscr...@googlegroups.com. To post to this group, send email to macvisionaries@googlegroups.com. Visit this group at https://groups.google.com/group/macvisionaries. 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