Looks like I will stay off the fence, on the side with the iPhone 8/8+.
From E.T.'s Keyboard. . .
For me, it is far better to grasp the Universe as it really is than to
persist in delusion, however satisfying and reassuring. --Carl Sagan
E-mail: ancient.ali...@icloud.com
On 12/3/2017 10:15 AM, Donna Goodin wrote:
Hi all,
For those of you still on the fence, I thought I'd post my experience thus far.
I finally have my iPhone X activated, but it has been one of the worst upgrade
processes I've ever been through. There were several issues.
First, every time the screen dimmed--which, given that this was a new phone was
approximately every minute--when I pressed the power button I was taken to a
screen where my only option was to click on phone info. The only way out of
this screen was to invoke a force shut, reset the phone and start over. I
probably went through that process five times before all was said and done.
Thank you, thank you, thank you, Mark for posting the article about how to do
that. Without that information, I would have had to give up and go to the
Verizon store.
Second, I had to upgrade to IOS 11.02. This presented two problems. First, given the
issue I describe above, this meant I had to sit with my phone in my hand, and make sure
the screen never dimmed, because if it did, the upgrade stopped. Then, once I finally
got to the "Preparing Update" message, the phone was stuck there for a good 20
minutes. I actually had to go through this process twice to get to the point where the
update was installed.
Then, once that was done, I was unable to unlock the phone without sighted
assistance, because I kept being taken to a screen similar to that described in
the first paragraph. There was a swipe to unlock button, but I was unable to
activate it with Voiceover. The only way to unlock the phone was to have my
husband come and swipe the unlock button. I had planned to hold off on setting
up Face ID till later today, but ended up doing it, just because that seems
like the only way I can unlock my phone. Setting up Face ID was not too bad.
There was some trial and error, it probably took me three attempts or so to get
it set up. But now that it is, it is working fine.
I know that some others' experiences have not been this awful. I wonder if any
of what I experienced is carrier specific. I'm with Verizon, so other VZ users
might want to have all this in mind. I really haven't even used the phone yet.
But I would say this. If you upgrade, make sure you have sighted assistance
available, either via a friend or family member, or by store personnel.
Best,
Donna
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